1 Answer Clyde, The order was canceled due to the address. Please call back in to one of our customer service agents so they can get you taken care of. 877-477-7278 Read More...
Tim September 15, 2022 for Model Number GE ZISS420DXCSS Background: The ice door assembly (flapper assembly) was replaced by a certified technician 2 years ago, but recently the icy deposit is found building up inside again. Understood the door skin needs to be removed before working on any replacement of ice door assembly and solenoid... For the sake of identifying the root cause of problem and minimizing the down time of refrigerator. Would there be any problem to remove the Stainless Steel Skin and put the freezer door (front panel) back temporarily for the purpose of problem isolation? In other words, would the freezer door still work and operable, without the Stainless Steel Door Skin?
1 Answer Tim, The unit will operate properly with just the skin removed from the refrigerator. The skin is just a cosmetic thing. Read More...
Deana November 24, 2021 for Model Number dfrowe@mindspring.com Model GSHF5KGXCCBB Dispenser Control Panel I have been trying to pull the panel out to replace the Ice door Assembly and solenoid. I have not been able to remove it. I have pulled and only the edges move. The center of the panel will not move.
1 Answer Deana, Using a small flat blade screwdriver, look under the control and there will be a line, get the screws driver between the line and pop the control panel off. Read More...
Deana November 24, 2021 for Model Number dfrowe@mindspring.com I bought the parts but am not able to remove the control panel cover. It looks so easy on the video but mine is stuck to the face of the fridge. I can get the putty knife in but can't release - or even locate - the clips. Help? Model GSHF5KGXCCBB
1 Answer Deanna, The outer trim does not need to be removed and if you grab the bottom of the dispenser control and pull straight out it should pop off to access the inner part of the dispenser. Read More...
Dave June 07, 2020 for Model Number pt.#WR17X11653 ice flap Replaced the ice Shute flap on a ge side by side, the internal Shute area is still frosting up, using a flashlight, I saw the new flap was not tight over the Shute, what's up? Dave
1 Answer Hello Dave, check if the flapper linkage is binding, it has the linkage, return spring, and solenoid in that area. Read More...
Smittysmitty November 30, 2019 for Model Number GSH25JFXJBB My water dispenser line is freezing. Could it be the dispenser ice flapper not sealing . I'm seeing there's a water dispenser heater. Could it be not working"
1 Answer Smitty, For this issue, if you have a serial number between AF and AM then the heater kit WR49X10173 will work but otherwise, the door would need to be replaced. Read More...
Duanne November 23, 2019 for Model Number GE MODEL # ge psc23sgrd ss Does this part include the door recess crank with Spring? I noticed my spring is missing on the recess crank. That is what I actually need. Thanks in advance.
1 Answer Duane, This part is just the ice door and if you are needing the recess crank with spring you will need to get part number WR17X10706 for the crank and WR02X10585 for the spring. Read More...
Rudley July 24, 2019 for Model Number TFX30PBDABB My Chilled Water button leaks around the Pad when depressed. So far I've Changed the Icemaker, Water Valve at the rear bottom of the refrigerator, the Actuator Pad and the Water Filter. I have in my possession but have not installed an Ice Door Assembly as yet. Can someone please give me a very good idea of what may be wrong? Can it be the Solenoid located next to the Auger Assembly motor (Cover Motor / Auger Motor)? HELP!!!!!
1 Answer Rudley, as the water is leaking as the dispenser pad is depressed, the most likely issue is going to be either the dispenser tube has been pulled up into the door and water is traveling down the dispenser wall as it is being dispensed, or there is a crack in the tubing WR17X3670 itself. Read More...
Betinka July 21, 2019 for Model Number GSS22WGMDBB I bought the parts but am not able to remove the control panel cover. It looks so easy on the video but mine is stuck to the face of the fridge. I can get the putty knife in but can't release - or even locate - the clips. Help?
1 Answer Betinka, The trim around the dispenser does not need to be removed. For accessing the dispenser you would want to pop the dispenser control off by grabbing the bottom of it and pulling out. Read More...
Claude Seigler July 26, 2018 for Model Number GSC23KSWSS I have removed the ice door trim and am not able to remove the push button plate. It does not seem to want to come out as shown on the video. Is it held in with screws from bottom on this model? How do you check the ice dispenser solenoid to see if it needs to be replaced. My problem is the air is leaking around the flapper door causing water tube to freeze and frost buildup.
1 Answer Claude, there are no screws on the control/interface, it should pop out by prying from the bottom, the chute shield does have screws holding it in. Read More...