Betty July 21, 2018 for Model Number Model # - PSS26MSWCSS Serial # - VM 417587 Everything seem to go okay even though I must have an older model. However, when I plugged in my refrigerator, no lights in the panel came on and dispenser not working. Refrigerator and freezer seem to be running.
1 Answer Betty, You will want to test to see if there is 12vdc to the dispenser door and if there is not power check the wire harness connection at the door. If this checks ok then the main board would be the issue. If there is power to the board but no lights come on then the dispenser control board would be the issue. Read More...
1 Answer Janet, thank you for your question, Make sure the clips that hold the hinge is not broken. If it is you would need the bracket that holds the door seal and the housing, if it is not broken, you would need to only order the ice door seal,, 241688701, this would be a black rubber door seal that keeps air from leaking into the freezer through the door chute. Read More...
Dave November 04, 2017 for Model Number GSH22JSZBSS Page 8 of manual, talks about how to remove the Ice Storage Drawer and "slide the icemaker power switch to the OFF position." Where is the Switch?
1 Answer Dave, When you look at the side of the icemaker there will either be a button or a slide mechanism for turning the icemaker off. Read More...
Phyllis October 11, 2017 for Model Number HSS25GFTAWW Where can I find out where to put the recess spring The one I ordered for my refrigerator is not the same size as the one already on it. Is there a video?
1 Answer Phyliss, If you look under part number 134815100 on appliancepartspros.com there is a video under this page which will help with the spring. Read More...
Paul October 08, 2017 for Model Number ZISS420DRISS On our Stainless steel GE Monogram the ice chute door started sticking about six months ago and now is stuck open. This causes air to flow up in the chute and ice over. Based on the various Q&A reads, I have concluded that I should replace the solenoid, ice shut flap, recess crank and spring - maybe not be all these pieces are bad, but it seems like I need to remove the SS door skin to remove the control panel and get access. Please confirm. My problem is how to access to do the repair. Is removing the skin as simple as it sounds? just removing screws on the top, bottom and inside hinge side? Initially I was going to access the ice door and solonoid and confirm what needs to be done, but removing the stainless steel skin and door handles send a big deal.
1 Answer Paul, Yes removing the door skin is as simple as removing the screws from the top, bottom and removing the handle and the panel will come off. Read More...
Jerry September 28, 2017 for Model Number GE GSHS3KGXHCSS I purchased the ice door assembly from you and watched the video twice. I can't seem to get the outer trim piece off. I have used a putty knife, but it won't come off. Am I supposed to pry the trim piece off by twisting the putty knife? Or just push the putty knife along the back of the trim piece until the clip releases? Thanks.
1 Answer Hello Jerry, On this model, you will need to grasp the bottom of the dispenser board with your fingers and yank out and up on it to remove it. The outer trim need not be removed to access the ice door on this, GSHS3KGXHCSS, design. Read More...
Bill B September 22, 2017 for Model Number GSH25JGDBWW I removed the four screws from the assembly but it would not slide out. I don't want to force it but it appears something else is holding it or it's stuck on the right-side as you face the refrigerator. I feels like it has another screw, tab or something keeping it from coming out. Videos show it dropping out, not the case here. All videos show same thing on a demo fridge and it just falling out. Fridge schematic doesn't show any connectors or screws please help
1 Answer Bill, The assembly, once the screws are removed should just pull out and there is no trick to removing them. Read More...
Robert S August 15, 2017 for Model Number PSI23SGNAWW getting water from the ice maker shoot has gradually diminished to almost nothing. I have not seen information as how to replact the water line in the door.
1 Answer Robert, The water line in the door is not a replaceable part without replacing the complete door assembly. You will want to check to make sure that there is a good filter in the unit and disconnect the water supply line at the bottom of the door and see if the same water flow is coming out from the line under the dispenser when the lever is pushed. If it is the same slower flow then the water filter or water valve would be most likely. If it comes out normal then the water line in the door may be freezing up which would require a door for the unit. Read More...
Dianne August 04, 2017 Where the ice comes out into the plastic cup and fills the glass, how do I get it back in, right after I took it out and cleaned it?
1 Answer Dianne, The ice door flapper snaps and locks in place. Sometimes, if you're careful, you can reinstall the flapper on the pivot, without dismantling the dispenser assembly. But, it's easier of you do dismantle the dispenser. Check and make sure the clips on the flapper and the clips on the pivot/crank aren't damaged or distorted then clip and snap the flapper onto the pivot/ crank. The video attached to WR17X11653, should be very helpful. Read More...
Kevin R. April 20, 2017 for Model Number GSH22JSZBSS I removed the four screws from the assembly but it would not slide out. I don't want to force it but it appears something else is holding it or it's stuck on the right-side as you face the refrigerator.
1 Answer Hello Kevin, Once the four screws are removed, the only thing that should be in the way of the housing is the water line. It will need to be carefully removed from the assembly as the housing is slowly pulled out. Read More...