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Customer Questions and Answers for Infinite Heat Switch Kit by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM20965440
Manufacturer Part Number: WB21X36771

The Infinite Heat Switch Kit is an OEM part for GE ranges and cooktops. This kit is essential for controlling the temperature of the burners on your range or cooktop, allowing you to adjust the heat level from low to high. 

Causes of damage to the infinite heat switch can include normal wear and tear from frequent use, electrical issues such as short circuits or power surges, and physical damage from cleaning or impact. 

Symptoms of a bad Infinite Heat Switch include:

  • Burners not heating to the desired temperature, either staying too hot or not getting hot enough.
  • The burner not turning on at all, indicating a possible failure in the switch's electrical contacts or circuit.
  • Inconsistent cooking temperatures, where the burner cycles on and off too frequently or not often enough, affecting cooking performance.

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Infinite Heat Switch Kit (Part Number: OEM20965440)

1 Answer

Hello Jacalore, Based on information provided, this does sound like it would be a issue with the infinite switch.

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Kurt S for Model Number 1995 GE JPB23GV1WH

I purchased a universal replacement burner switch WB-21X5243. The original does not look like either pictured on the instructions that came with the replacement (one of the pictures looks like the replacement switch, the other picture looks different but not like the one in my oven). How do I make the wiring connections? My old switch has five connections with the following labels: H1 1 P 2 L13 L2 5 4H2 The new switch has five connections with the following labels: P L1 L2 H1 H2 Do I just match them up as they appear: P & P 2 L1 & L13 L2 & L2 5 H1 & H1 1 H2 & 4H2 Thanks much! Kurt,

1 Answer

Hello Limey! Yes, the surface unit switch kit part number WB21X36771 can be used as a 6" or 8" burner switch. This is a universal switch kit and can be adapted to use as either/or. Thanks!

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1 Answer

Hello Paul. You will use the plastic ends in the kit WB21X36771, and slide them over the shaft for the knob to slide onto. You cut the switch shaft to the proper length for the install. Hope this helps.

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1 Answer

Hello Fritz. The switch WB21X5249 has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part. Thanks.

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1 Answer

Alan, Based on what information we could find, The "universal" infinite switch WB21X36771 will operate both, the 6 and 8 inch element burners on your range. Thanks and Good Luck

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1 Answer

Hello Alan. Yes, you will use the same switch [AP2023620 for all 4 eyes. On the blocks, you will use WB2X2398 for the single coil, and WB2X574D for the coils. The double coil block WB2X3151 has been discontinued. Hope this helps.

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