Mike April 11, 2023 for Model Number gshlskgxccls. rr400852 our ice maker still works. However occasionally it sounds like the augur motor is making a grinding noise. Like if gears are turning. It makes this really loud sound and does it even when the ice maker is off. It might do this for an hour sometimes. I unplug it it stops. Do I need a new augur motor
1 Answer Mike, If you are not dispensing ice when the auger motor is making the noise then yes, it sounds like there would be an issue with the auger motor. Make sure that the noise is not the icemaker that is making it and if it is then the icemaker would be the issue. Read More...
Petie July 28, 2022 for Model Number ESH25JSWA SS I tested the ice maker by turning it off and pushing the paddle 3 times to reset factory settings and the water to the ice maker is not filling. I filled it with 4 oz of water and the water froze but did not go into the bucket. Should I replace the entire unit or just the motor. Thanks
1 Answer Petie, This issue would require a new icemaker. The part that would be needed is WR30X10093. Read More...
John October 05, 2021 I just replaced the auger in my icemaker. The new auger is very thigh. What can I do about that. All the parts are in the correct order.
1 Answer John, We will need to have the model number of your unit to be able to assist with your question. Read More...
Calvin January 19, 2021 for Model Number GSS25WGTACC Ice dispenser auger keeps running. I’ve replaced both solenoids and switch on ice maker and dispenser. It works ok for a few days, then messes up again. Is there another solution?
1 Answer Calvin, if the auger keeps running even when the dispenser is set to water, the failure would be in the main control WR55X10942C. Read More...
Robert May 13, 2020 for Model Number PSS25NGMAWW Hi, my ice maker makes ice and it does not dispense ice when I push the ice button and the crushed ice doesn't work either but the water dispenser works, and the light works.
1 Answer Robert, it would be recommended that the auger motor WR60X10258 is tested for 120VAC when the dispenser is being activated for ice. This can be done directly at the auger motor with the door switch taped closed, or at the main control (with the door closed) testing the beige wire at connection J7 pin 1 to the orange wire at J7 pin 9. If there is 120VAC, the auger motor has failed and would need to be replaced (as long as there is not an ice block in the ice bin). If there is not 120VAC, the main control WR55X10942C would be the likely cause. Read More...
Rocky March 27, 2020 for Model Number GSH25JSTFSS Hello, The ice dispenser has stopped working. The ice maker works, but today I've noticed that cubed ice has stopped working completely. I hear a click with a suffering sound kinda, but that's pretty much it. The ice crusher had stopped working a while ago, but I just left it like that. When working, pretty much cubed ice would come through when crushed ice was selected. Since earlier today, crushed ice is completely silent when pressed and cubed ice just does not work any longer. Just yesterday, I had replaced the heating element as it was faulty and caused the coils to get frozen up. I tried to rotate the auger blade manually but it does not move at all. I pressed on the door switch, then pressed on cubed ice, and can see where the auger is just static. Will this be a sign that auger motor failed on me? Perhaps any other component I should check before digging with the motor. I would appreciate your input on this matter. Thank you and I look forward for your reply.
1 Answer Rocky, Remove the ice bin from the freezer and have someone press the dispenser to see if anything is running (don't forget to press the door switch in while this is happening). If the motor runs you will see the fork at the back rotating and if not the problem is likely the auger motor/gearbox assembly. WR60X10258 Read More...
Rocky March 27, 2020 for Model Number GSH25JSTFSS Hello, The ice dispenser has stopped working. The ice maker works, but today I've noticed that cubed ice has stopped working completely. I hear a click with a suffering sound kinda, but that's pretty much it. The ice crusher had stopped working a while ago, but I just left it like that. When working, pretty much cubed ice would come through when crushed ice was selected. Since earlier today, crushed ice is completely silent when pressed and cubed ice just does not work any longer. Just yesterday, I had replaced the heating element as it was faulty and caused the coils to get frozen up. I tried to rotate the auger blade manually but it does not move at all. I pressed on the door switch, then pressed on cubed ice, and can see where the auger is just static. Will this be a sign that auger motor failed on me? Perhaps any other component I should check before digging with the motor. I would appreciate your input on this matter. Thank you and I look forward for your reply.
1 Answer Rocky, Remove the ice bin from the freezer and have someone press the dispenser to see if anything is running (don't forget to press the door switch in while this is happening). If the motor runs you will see the fork at the back rotating and if not the problem is likely the auger motor/gearbox assembly. WR60X10258 Read More...
Redat40 February 26, 2020 for Model Number GSL25JFTEBS I replaced the ice maker auger motor about two years ago. Not working again. I was not able to attach the protective cover. Do you think missing cover caused my motor to freeze up? If so where can I purchase the protective cover?
1 Answer Hello Redat40, Placing an order for the auger motor cover WR17X12735 will generate an order to the manufacturer and the part will normally ship to you in 5 to 6 business days. Thank you for your patience and understanding in this matter. Read More...
Duane January 12, 2020 for Model Number GSH25SGRBSS My ice maker auger motor turns for a second or two when I push dispenser on door panel then stops. I have checked bucket and it isn't jammed. Same whether crushed or cubed is selected. It sometimes will do nothing when the dispenser is pushed. I have replaced auger motor..no help..
1 Answer Hello Duane, if the ice chute flapper opens but the auger motor is not running when selecting ice dispense then replace the rear main board WR55X10942C as it powers the auger motor. Read More...
Lois Lax May 18, 2019 for Model Number zis42n or zisw42d or zisb42d these model # are from custom built in monogram installation guide.. I have water, ice but does not dispencing ice. I replaced the bucket and did not help. it could be the motor. What is part?
1 Answer Hello Lois, you'll want to verify that your motor WR60X10262 is actually running when you press in on the actuator pad. If you can hear it turning, take the bucket out and check the auger driver part number WR2X4854 to make sure its not stripped out and not turning. Hope this helps! Read More...