Tara September 24, 2018 for Model Number ZFSB23DRBSS Hello. We have a GE Monogram side by side refrigerator. The ice maker is making ice but when you press on the ice dispenser, there is. I sound or ice coming out. The odd thing is that the water is not coming out either. The lights on the board work to switch from ice to water. We have had many issues with the water line freezing over the years and GE has told us that it’s just a fault with the model and a poorly insulated door. We leave the light on to help prevent water freezing. I mention this because I had to use the quick ice function the other day and then this happened. Wondering if it could be frozen motor or something else frozen. Any thoughts? Do you think we just need to replace the auger motor? Thanks
1 Answer Tara, Inside the dispenser housing, you have a microswitch that when the paddle is depressed it touches the switch and sends voltage to whatever your wanting [ice or water]. I would get into that housing and make sure the tabs that hold the microswitch are not broke and not allowing the paddle to activate. Read More...
Larry July 06, 2018 for Model Number GE side by side: GSHF5KGXCCBB When I dispense both crushed and cubed ice I get a grinding noise - similar to the question asked by Arnie on pg 3 of Q & A. I removed the bin and ran the auger motor by itself with no grinding noise. I emptied the bin and replaced the bin and got the same noise in both cubed and crushed mode. The bypass door on the cubed/crushed ice appears to be functioning normally. No other issues with water, light or even getting ice - all normal except for grinding in ice modes. Replaced the auger about 6 months ago without any issues.
1 Answer Hello Larry, This sounds like you have an issue with the ice bucket assembly WR29X43993. Read More...
Mary L March 05, 2018 for Model Number gsh25jfxn-cc A piece of the Auger broke off and got in the ice grinder and locked the motor up for one second. I cleaned the auger out of the grinder and now auger motor will not work. Replaced motor. Should the motor run without the tray and auger?
1 Answer Hello Mark. The door switch has to be closed for the motor to run. It will run without the bucket, but you can not run it with the door open. Thank you. Read More...
Allen December 07, 2017 for Model Number GSH22JFXABB I installed the new motor, hooked everything back up as it should be and the motor is not running. The old motor is definitely fried. Any suggestions on where to turn next?
1 Answer Allen, With the auger motor not running you will want to check to see if there is power to it. If there is not then this would most likely be a bad main control board. Read More...
Ronald July 03, 2017 I changed my auger motor and my ice and everything in the freezer has a odor of electrical smell. Is this because it is new or is there another issue? I noticed there is a pin with a plastic piece is broken but the motor is still dispensing ice. (Seems to be dispensing slow.) Just worried about the electrical odor.
1 Answer Hello Ronald. It could have been where the old one burnt out on the unit and it caused the smell. Very common. The new motor shouldn't smell. Read More...
Dj February 22, 2017 for Model Number PSC23NSTESS I have had to replace the drive cup and auger nut on my ref. 3 times in the past 2 or 3 years. The ice maker works fine, but dispenser has given me all the problems. When it stopped working this time, I decided to order a whole new bin and auger. It came today and I just put it in. Ice dispensed, but not very well. It then began to make a noise like something was banging against the side of the bin. It always seems to make this noise before it stops dispensing. So, I took the bin out and noticed that the drive cup and the new bin are been chewed and scrapped up. Help! I just spent a bundle on this new bin!
1 Answer DJ, It sounds like the issue with this bin would be that the bin may not have been in properly. Also check to make sure that the bin is mating with the auger coupler properly. Read More...
Randy N. February 17, 2017 I bought a replacement auger motor. I reinstalled the motor in the housing as the u tube tutorial showed. I am having trouble lining the four holes up. I can get the screws on one side but then to line up on other, any suggestions?
1 Answer Hello Randy, First we will need to see what you are working with so if we could please ask you to post a new question including the model number from your units' I.D. tag so we can provide pertinent, accurate information, we will happily assist as much as possible. Thank you for your patience and understanding in this matter. Read More...
Art September 04, 2016 for Model Number Maytag PSD2450GRW Ice dispenser motor makes loud, grinding noise when dispensing ice.
1 Answer Art, You will want to pull the bin out and check to see if the noise is still present with the bin out. If it is then this would be a issue with the auger motor which is part number 12001773. Read More...
Bart July 28, 2016 for Model Number PSC23MSWASS Auger motor intermittently stops. While stopped, display cycles through various displays and LED's flash on and off. Once it restarts, all works fine again. It does the same thing with ice bucket removed, so there is no jam. Is it more likely the motor, or the controller board at fault?
1 Answer Hello Bart, This can be a connection or harness issue at the door hinge. The dispenser switch WR23X10783 should be checked before replacing the motor assembly WR60X10259. Read More...
Dave July 12, 2016 I am replacing my auger motor (WR60X10258) and noticed that the old one does not have the rubber case around it. I am not sure why. Is there a part number for this case so that I can order one?
1 Answer Hello Dave. No, some models do not use the rubber cover over the motors. If your model does not have one then your model does not need one. Read More...