Jay February 05, 2018 for Model Number JGBS60DEK2WW When the oven is used for the first time after sitting for a day or more you can smell gas but if you shut it off and try it again it is fine. Any help would be appreciated.
1 Answer Jay, With smelling gas on the first use then this will most likely be caused by a faulty valve on the unit. The part number for this would be WB21X38548. Read More...
Caron August 03, 2017 for Model Number 36272755694 The flames on the burners are all very high, the oven is fine. What could be the problem?
1 Answer Hello Caron. You will need to check and make sure the correct type of gas is hooked to the unit. If not converted properly, it will cause this issue. Read More...
Gene June 14, 2017 for Model Number JGBSO9PEF1WW My regulator is in a different location on my range. Do you have a video for my model?
1 Answer Hello Gene, The videos supplied are to give a general idea of how the part is to be changed and seldom will be exact. I'm sorry if it is not exact to your model but since there are thousands of models out there, it is not possible to have a video on every one. Thank you for your patience and understanding in this matter. Read More...
Willie H. January 17, 2015 for Model Number RGB528PEA5WW All of my top burners are working but my oven pilot light in my oven went out and I cannot relight it. No gas is going to the oven.
1 Answer Hello Willie, The model number you listed doesn't not have a pilot. It had a ceramic ignitor. If it is not glowing yellow to white hot, the gas valve will not open to the burner. You will most likely have to replace the ignitor WB13K21. Read More...
Deborah H January 03, 2013 for Model Number JGBP26WEA1WW When I turn a burner or all the burners, once the burner lights and the nobb is set to high, the flame is VERY low. If I set the nobb to low, the flame goes out. (Boiled a small pot of potatoes and it took more than an hour for the to be cooked enough to mash.) Do you think that the pressure regulator need to be replaced. ( We have a propane water heater and it is work just fine, so the problem is probably not with the gas line.)
1 Answer Hello Deborah, It could be a pressure regulator problem or you may need to adjust burner. If it is on all the burners then the regulator would need to be replaced. If it is just 1 then maybe the burner valve needs adjusted. When you pull the knob off there is an adjustement screw in the center of the stem of the valve. Read More...
Richard June 22, 2011 for Model Number JGBP26WEA3WW Pressure regulator -part no. Ap4538742 has a small gas leak. What are trick of the trade to take out and replace? How difficult? Cautions? Looks like just three connections.
1 Answer Hello Richard. First turn off the gas supply. You will need to remove the old regulator. Then when installing the new regulator WB19K10055, you will need to use thread sealer and make sure the arrow on the regulater is going in the direction of the gas flow. After you have installed the new regulator, make sure and do a leak check using leak detector TJ90HS22008 before using the range. Hope this helps. Read More...