Carlito May 17, 2023 for Model Number HTW240ASK1WS Is there an installation video or something showing me how to install this?
1 Answer Carlito, We have a video for the rods, it may not be the exact part number you have but will be very similar. https://www.youtube.com/watch?v=6WZrM9pnR44&t=5s Read More...
Warren January 08, 2022 for Model Number GTW330ASK2WW My washer makes a lot of noise during agitation. (There are various sqeaks and thumps, and after few minutes into the cycle it becomes a loud scraping/screeching sound) It also is not properly spinning. It will spin...but doesn't reach the full acceleration and the clothes are still wet. I have to manually stop the load or it will keep refilling with water trying to balance itself. I am not getting any fault codes. The drum doesn't make noise when I manually turn it...only during the cycle. Will replacing the suspension rods fix this issue? What other parts could be causing these problems?
1 Answer Warren, it would be recommended that the spin basket is removed to inspect for any debris. If it is clear, the next step would be removing the drive belt and running a spin cycle test. If the noise does not continue, the failure is in the gearcase WH03X33729. Read More...