Customer Questions and Answers for Dispenser Arm Spring by Ge

Christine, Once you've removed power to the refrigerator, remove the facade, and the switch bracket assembly, you'll see the flapper door cradle. It's held in place with two retainers and screws, loosen the screw on the left side of the cradle, and remove the screw and retainer from the right side of the cradle. Release the solenoid plunger from the hook on the cradle and slightly turn the cradle and remove it from the recess housing. The "re curved" end of the torsion spring will be inserted into the slot on the left side of the cradle, and the spring portion of the assembly will slip over the end of the cradle shaft. place some light pressure on the "hooked" end of the spring assembly and insert the cradle back into the left side retainer(the hooked end should be against the ceiling of the recessed housing, to maintain tension on the spring and keep the flapper cradle closed) align the hook of the cradle and the plunger solenoid and place the cradle into the right side retainer area and install the retainer and screw. Tighten both screws properly, Reverse the installation of the switch bracket assembly, facade and control board. Restore power to the refrigerator and test the door flapper and dispenser operation.

Christine, There is a video under part number WR17X11267 that should show how to install the torsion spring on the unit.

Robert, If you look at the video under the torsion spring WR02X12256 or on the recess crank part number WR17X10706. [http://www.appliancepartspros.com/ge-crank-door-recess-wr17x10706-ap3185409.html] Good Luck,

Laverne, Here is a video that will show you how to install the torsion spring. https://www.youtube.com/watch?v=dqLSG_bA_28