George January 16, 2018 for Model Number cvm2072sm1ss Touch pad is lighted but I can't input the time. I've removed the control board and cleaned the ribbon connections on the boards and that worked twice where the touch pad worked again. Now the touch pad no longer works for input.
1 Answer George, This issue will most likely be caused by a faulty control panel assembly WB07X11113. Read More...
Robert December 22, 2017 for Model Number JVM3670BF10 The wire and connector that connects to the Thermostat was burned away. What connector do I need to purchase to replace and re-connect to the thermostat?
1 Answer Robert, The part number for the connector that will attach to the thermostat would be TJMA02875-1. Read More...
Andrzej April 25, 2017 for Model Number Jvm1572 My microwave runs but not heating food.Is it one of my thermal fuses is bad? I did check door switches but they fine.
1 Answer Hello Andrzej. You most likely have a "high voltage" side malfunction. Transformer, diode, magnetron, Capacitor. You will need to be extremely careful if you decide to test the components with a multi meter, Very high residual voltage is present, so make sure you remove power to the microwave and short across the terminals on the capacitor. The magnetron should have a reading of less than 1 ohm resistance across the two terminals, and an "open" circuit between each terminal and chassis ground. The diode/rectifier should have a resistance reading in one direction only, no resistance, or resistance in both directions indicate a faulty diode. The primary winding on the trans former should read approximately 450 Ohms resistance, the secondary winding should read 80 ohms resistance, and the filament transformer should read 100 ohms resistance. If all the readings are proper and in range, replace the magnetron. Read More...
Matthew April 18, 2017 for Model Number JVM1410BC001 Hello. I am getting a F4 error code on my microwave. I read that code means the humidity sensor is faulty. I can not find that part on the parts list for my microwave. Do you supply that part? Is that the correct repair for my error code?
1 Answer Matthew, This model does not have a humidity sensor in it. The control board on this unit would have been used for several other units of which some may have had the sensor. Since this does not have a sensor then that means the board is faulty and would need to be replaced. The board part number is WB27X10376 but unfortunately has been discontinued with no suitable replacement available. Read More...
Bo November 19, 2016 for Model Number JVM1631BB 006 I have noticed the plates and glassware are extremely hot and need a towel or oven mitt to remove. I know some heat is to be there but it is terrible. I was hoping an easy fix with your assistance. Thanks!
1 Answer Bo, When you cook larger articles do they cook evenly and properly especially around the edges ? Since it does cook, it shouldn't be a power or magnetron issue. You may want to remove the cover in the cavity ceiling and check the stirrer blade WB06X10416. If they become stuck or wont rotate properly they can produce a concentrated beam and could cause articles to overheat in the center of the turn table. Read More...
Larry June 21, 2015 for Model Number JVM1740SM1SS 6 year old GE microwave, JVM1740SM1SS, stopped working. Power is going to outlet but unit is completely dead, no lights, no led, no life whatsoever. Which thermostats need replacing? Thanks Larry
1 Answer Hello Larry. You will need to check and see if the power supply board WB02X11200 is bad on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Jeraldten November 01, 2014 for Model Number jvm1440b04 My problem is about the same as the 1st question it runs for a while and stops I think it is the thermo fuse. My problem is how to dissemble it to get at the part could you help?
1 Answer Jeraldten, To gain access to the thermal fuse, you will need to remove the unit from installation. Once down you will remove the vent grill by removing 3 screws on top the unit. Then you will need remove the screws around the back of the unit and then you would need to lift the cabinet cover off and this will give you access to all of the internal components for testing. Read More...
Gregory September 09, 2014 for Model Number JVM1440BH04 The microwave comes on fine, go to heat up something that makes steam and the unit will quit working. When it cools the microwave will come on again by it's self until it builds up steam again and it will quit. This unit having (4) thermostats which one is the most likely suspect? How can I test the component? Will it have to be hot and not working to test? Thanks for your help
1 Answer Hello Gregory. Check for bad connections and also the ribbon cable on the unit. Another thing to check is the vent fan. It should pull the steam from the cavity when the unit is running. Read More...
Ricky November 27, 2013 for Model Number PNM18715M3SS Is this interchangable with part number "ksd-120lc 0"?
1 Answer Hello Ricky. We do not have that information. Here is a link to the thermostats for the model provided. http://www.appliancepartspros.com/microwave-parts-for-ge-pnm1871sm3ss.html Read More...
Chris January 10, 2012 for Model Number JVM3660CD001 My microwave has no power. There is power coming in but it is dead, no lights, clock, nothing. When I checked your part selecton for this model and typed in thermostat there are 4. Can you tell me where they are? I see 2 when I opened the control panel. And which ones should be opened or closed when I check it with my ohms meter?
1 Answer Hello Chris. The thermostats should read closed. You will need to remove the outer cover to access and test them. Also, test the thermal fuse WB27X10928. It sounds like the fuse is bad and is causing the problem with the unit. Hope this helps. Read More...