Steve May 31, 2017 for Model Number WPRB8050D0WW My GE washer machine was overloaded and the basin ceased to spin. Machine fills, empties, agitates, agitator spin but basin does not spin. There was also metal fragments in the bottom of the basin after removing laundry. At the bottom of the basin there is a composite metal bowl at the base that is visibly broken.
1 Answer Hello Steve, It sounds like the hub us bad on the unit. You will need to replace the inner basket assembly WH45X10060. Read More...
Ron H February 25, 2017 for Model Number wnrd2050d1wc GE washer doesn't agitate. I have pulled the agitator out and removed the coupling. But the coupling doesn't look worn. Put it in the bottom of the agitator and it fits firmly. No movement. Problem is with the transmission?
1 Answer Ron, With the unit not agitating and the coupler and agitator look good then this would most likely be with the transmission. You will want to check to make sure that the motor is running. If the motor is running then the transmission needs replaced. Read More...
Al November 22, 2016 for Model Number WJSR4160D5WW Trying to remove the fabric softener dispenser cup but can't unscrew the cover.
Steven September 27, 2016 for Model Number WJRR4170E4WW Washer is making a clunking sound during the agitation cycle. With the front panel off you can see the agitate is moving and the outer basket is also moving back and forth. The noise quiets down to nothing as the cycle continues. Does this model have a transmission or a shiftier ?? Thanks Steve
1 Answer Hello Steven. This model has a transmission. You need to check the hub in the basket, the clutch, and the transmission. Read More...
Faye September 18, 2016 for Model Number GE GTWP1000MOWW My GEm washer started making a loud clacking noise while agitating with clothes in the machine. Does not make the noise with just water, Any idea why?
1 Answer Faye, You will want to pull the agitator off and check the agitator coupler as it sounds likely that it would be stripped. If the agitator coupler is damaged then it would need to be replaced. If it checks ok then the issue will be a bad agitator. Read More...
Paul June 14, 2016 for Model Number EWA3000B1WW Hello, my washer is now not working. It fills with water well, then I hear a click as if the motor is going to start, however nothing happens at that point. it then times down the wash cycles all while doing nothing at all. I checked the agitator which appears ok, the belt looks new and I can spin the pulleys. the motor also gets hot as if it is getting power but nothing happens until the drain cycle. I have seen comments about the agitator coupling possibly helping. is that a common fix or does it sound like something else. I don't mind trying the 7.00 coupling and having it not work, but if its a motor, I think I'm better off getting a new one for the price. any help would be appreciated, thank you
1 Answer Paul, The agitator coupler would most likely not be the cause of the unit not agitator or spinning. This would most likely be a motor or transmission issue. You could pull the belt off the unit and see if the motor turns with the belt off and if it does then the transmission is most likely bad. Read More...
Tina January 16, 2016 for Model Number S3700E1WW My washer has leaked bearing grease or some type of grease from underneath the agitator and is brown and smells like a strong motor grease washer still works except its putting grease out onto my clothes. What could the problem be?
1 Answer Tina, With the grease being on the inside of the washer there would be 1 of 2 possible causes. The first would be that you are using a liquid fabric softener and it is not dissolving all the way. When that happens it will turn a brown like grease and would just need to be cleaned under the agitator. If this is not the case then it sounds like the seal on the transmission shaft may be leaking and would require a new transmission. Read More...
1 Answer Hello David. If the bolt is removed and it is stuck, you may need to use a chisel and cut it from the shaft. Read More...
Amy C. October 03, 2015 for Model Number HotPoint GHTWP1000MWW Had a bunch of paper napkins in a pocket while washing clothes. Now a small hand towel is stuck under agitatar Don't know if it's related). How do I remove the agitatar to get towel out and do another load? My machine has been perfect up til I forgot those napkins.
1 Answer Hello Amy, This agitator clips onto the agitator coupling. If you jerk up sharply on the agitator, it will snap off. Read More...
Jake July 15, 2015 for Model Number WBXR206V1WW When I pull the agitator up out of the washer, the coupling stays in the agitator. Is that easy to remove/ how do I remove it? Thank you
1 Answer Hello Jake. You will need to replace the coupling. Try busting it out without damaging the agitator. You can also try running a larger bolt into it to pull it out. Read More...