Ernie October 17, 2018 for Model Number TFX26PPDAAA The water dispenser and icemaker are not getting any water. Should I suspect the water valve (WR57X10024) or the water inlet valve (WR57X10023)? Thanks
1 Answer Ernie, In most cases the water valve would be the cause of this issue but you will want to make sure that you have a good filter in the unit and check to make sure that there is water flowing through the filter head because this could also cause the issue. Read More...
Bill C. October 06, 2016 for Model Number TPX24PPBE The water dispenser occasionally stays on. A few extra pushes on the dispenser pad get it to stop....so far. What would the remedy be to get it to work consistently? There is no drain for it.
1 Answer Hello Bill, This can be caused by sticky residue from ice splattering into drinks causing the switch WR23X366 to hang in the actuated position. The switch will need to be replaced if cleaning the actuating parts does not clear the issue. Read More...
Rome S April 16, 2016 for Model Number PSS25SGNABS My GE fridge's water dispenser has a slow drip. I replaced the water filter, but it's still dripping. About 1 cup in 8 hours. My fridge is about 15 years old.
1 Answer Rome, The part that would be needed for the dripping at the water dispenser would be a water valve that is seeping and allowing water to flow into the dispenser even though it is not being depressed. Read More...
Joe March 26, 2016 for Model Number TFX26PPDAWW Water dispenser only dribbles water out or none at all. Could this be caused by a bad water valve? The ice maker works, ice dispenser works, light works, water pressure is good and water line is not frozen.
1 Answer Joe, Yes, the most likely cause of the unit dribbling water from the dispenser but the icemaker working would be a faulty water valve. The part number for the valve is WR57X10024. Read More...
Dennis March 12, 2016 for Model Number TPS24BPDABS My water valve was leaking when water or ice was on so I ordered a new valve from you and replaced it just like your video. I have no more leaks and water works fine but now will not make ice. The ice machine is cycling I can see it cycle but no water goes to it to make ice. What could be the problem?
1 Answer Dennis, You will want to check the fill tube that comes into the icemaker. This will be the most likely cause for the issue. Read More...
Pjones December 24, 2013 for Model Number GE TFX25PPBEWW Ice Maker not getting water so I replaced the water valve (WR57X10024). Still not getting water. Water Dispenser producing plenty of water. What could cause the Ice maker to not get water?
1 Answer Hello. Check to make sure that the water line going into the icemaker is not frozen. If it is not, it could be that the icemaker is not cycling and calling for water and needs to be replaced. If needed, the icemaker is part number WR30X10093. Thanks! Read More...
Frank October 15, 2013 for Model Number TPS24BPDABS Where can I find more detailed installation instructions for installing both the AP2071735 and AP2071736 for my TPS24BPDABS? I've already viewed the videos on your website. Thanks.
1 Answer Hello Frank, This is not a difficult repair. As long as you unplug the unit and turn the water off to it, all you need to remember is to remove one thing at a time and place it on the new part until the new part is interchanged. Once completed, remember to turn the water back on, re-establish the electrical connection, and check for leaks, THEN put the covers back on. If you follow this advice, you should have no problems. Read More...
Bruce September 22, 2013 for Model Number TPX24 PPBE BB The water through the door has been intermittently full flow and about half flow for several months. It seems to have gotten worse now and the water flow stays at about half of what is should be. The icemaker seems to work fine. I removed the water filter and put the bypass plug in its place, and the flow has not improved. Would this refrigerator most likely need a replacement water valve Part #: WR57X10024?
1 Answer Hello Bruce, As a repair technician I agree with that fully as long as the water pressure has been checked to the unit. There are cases where mineral deposits and sedimentation in the water supply actually stop up the line at shut off valves and junctions. If the water pressure is good, replace the valve. This unit has two valves so it would the WR57X10022. Read More...
Doug June 28, 2013 for Model Number ZISW42DCA Ice maker worked only occasionally so replaced the ice maker and now it has not worked at all. I am thinking it may be the water valve. Your guess? And where is the water inlet valve for the ice maker? Thank you!
1 Answer Doug, The water valve may be the cause of failure. You will need to check voltage at the water valve to see if the valve is energizing when the icemaker calls for water. If there is 120 vac and the fill tube is not frozen then you would want to replace the water valve. In most cases the water valve is located on this unit under the front of the unit or it is located in the upper section of the unit. Read More...
Viet June 28, 2013 for Model Number Ge profile psi23gmc Water leaking from water dispenser which valve do I need to replace? Thanks