John L May 27, 2013 for Model Number TFX26ZPDAWW I bought and installed an inlet valve from appliance pros to try and fix a water dispenser that is not working and it still is not working. The dispenser stopped working as I was filling a glass of water. What else could be causing this to happen the other water valve or the control board? Is there something else that I should check or measure with the multimeter? I replaced WR57X10026 a few years ago and we are still having problems getting water. Looking forward to your thoughts of how to fix this situation, Thanks, John
1 Answer John, You will want to check to make sure that you have a good water filter in the unit and if the filter is good then it could be the filter head that is causing the issue with dispensing water. You can pull the water filter and disconnect the water line that goes to the door and hit the dispenser to see if it is coming through there. If not then check the valve that goes to the filter by pulling the tube to make sure that water is going to the filter and then the tube coming back from the filter to make sure that water is coming back from the filter. This will allow you to determine if it is the filter or the filter head. Read More...
Steve March 20, 2013 for Model Number TPX24PPDA The water line to my refrigerator had been broken for several months. I was finally able to have it repaired, so water supply has once again been restored to the unit. The water dispenser is working, but the ice machine is not receiving its injection of water to start the ice making process. The ice machine worked perfectly until the water line was broken between the wall and the unit. Could some part have been ruined or frozen shut with no water being in the system for several months? I am trying to figure out why the unit isn't making ice anymore.
1 Answer Steve, You will want to pull your icemaker out of unit and check to make sure that the fill tube is not frozen. If it is frozen then you will need to clear ice out of it. Read More...
Thomas February 15, 2013 for Model Number pss27sgmcbs My water dispenser no longer dispenses water. The Ice Maker works fine and produces ice, but the water dispenser is the problem. I'm searching all avenues to resolve this problem.
1 Answer Hello Thomas, You will want to remove the kickplate from unit and disconnect the water line at the bottom of freezer door. Push dispenser to see if water comes out. If water comes out then the water line in the door is bad and would need to have a dispenser tube heater WR49X10173 put into unit. This kit will have instructions for installation. Read More...
Paul February 11, 2013 for Model Number TPS24BPCG BS Ice maker not getting water, water is working from the water dispenser, any suggestions? Thanks
1 Answer Hello Paul. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
George September 25, 2012 for Model Number GSS25LGMA I have a water leak where the hose goes into the white fitting, apparently to the water filter. How do I fix it?
2 Answers Hello George, Look at the end of the water line. If there is an indentation around it about 1/4 of an inch from the end from where it was installed before, this will have to be cut off squarely with a razor knife so it can seal properly. When completed, put the line in the fitting and push until it bottoms. Now push harder and it should "pop" in another 1/4 inch or so. Now pull on it like you're trying to pull it back out. This should seat the line against the seal. As long as the leak wasn't originating from the valve body, this should correct the leak issue. Read More...
George September 25, 2012 for Model Number GSS25LGMA I have a water leak where the hose goes into the white fitting, apparently to the water filter. How do I fix it?
2 Answers Hello George, Look at the end of the water line. If there is an indentation around it about 1/4 of an inch from the end from where it was installed before, this will have to be cut off squarely with a razor knife so it can seal properly. When completed, put the line in the fitting and push until it bottoms. Now push harder and it should "pop" in another 1/4 inch or so. Now pull on it like you're trying to pull it back out. This should seat the line against the seal. As long as the leak wasn't originating from the valve body, this should correct the leak issue. Read More...
Joe August 29, 2012 for Model Number GSS25LGMAWW Water works fine. Ice in ice bin turns into a block of ice and it seems that some water may be dripping into the ice bin and the freezing everything.
1 Answer Joe, You're on the right track, A leaking or "seaping" water valve, could cause the issue you described. When you perform the repair, make sure you "flush" the water supply tube before you connect it to the new fill valve, and you may want to consider this part instead WR57X10026, since there are two valves involved, and it'll be very difficult to determine which valve is leaking. Read More...
Paul C. August 01, 2012 for Model Number GE Refrigerator Model TFS28PPBEBS The water dispenser initially would hum and take up to 20-30 seconds until water would start, and then work like normal. Now it does not hum or do anything. The icemaker works, although it is not consistently filling all the cubes completely, and the cycle time is long. Like others on this forum, I am a bit confused on which valve(s) I need - 134, 135, or 136. Can you explain how they interact, and which valve(s) I should replace in my scenario? Thanks.
1 Answer Hello Paul, This sounds like either a partially frozen water tank situation or a failng water inlet valve. I would change the water inlet valves WR57X10023 and WR57X10024 and set the fresh food setting one number colder and the freezer section one number warmer. Read More...
Steve June 02, 2012 for Model Number TFX26PP Similar to Ed. Humming and dely on cool water. Icemaker works fine. Filter has been replaced. Listening to the changes in buzz pitch, I had also concluded the valve was not working properly. But I'm confused as to the purpose of the various water valves; primary valve (35) and filter valve (36). I don't know which I need to buy. Both seem to have two outlets and two coils. Do both get energized to supply water to the door?
1 Answer Hello Steve. You will need to order WR57X10024 for the correct valve. The other valve feeds the filter, then this valve feeds the filtered water to the icemaker and the dispenser. Read More...
1 Answer Hello Brian. Test for power coming to the water valve. If there is power, and no water is coming out, you will need to replace the water valve WR57X10024. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...