Anna March 07, 2021 for Model Number RSG257AABP/XAA We believe for this model, we need AP4335198, tried to dispense ice and a spring fell through the ice funnel. Is there a video on how to install the part reference above. The spring that fell, appears to be the one that is depicted on the schematic for the part. Thanks for any input.
1 Answer Anna, it would be recommended that the ice route cover DA97-00883E is inspected for a broken pin. It is likely that the pin where the spring mounts has broken and if it has, the cover would need to be replaced. Read More...
Nick August 18, 2020 for Model Number RFG297AAWP I have a broken spring for the ice chute flap. All of the answers to repair say to remove a single screw under the panel. This model, there is no screw under the panel. How do I proceed? Thanks Nick
1 Answer Some models do not have a screw, in which case you can just pull the unit out to release it. If you are super careful you can pop it out by using a putty knife around the display. Read More...
Avi August 09, 2020 for Model Number Samsung RS28KLSG Hello, can you suppy Assembly Cover-Ice Route for this model. It is a black clap that blocks the ice from falling. I can send you a photo if needed. Thanks
Eric S April 15, 2018 for Model Number RF4289HARS/XAA My ice maker door flap is opening and closing over and over for minutes throughout the day.
1 Answer Eric, This issue would most likely be caused by a faulty main control board on the unit. Read More...
James H July 18, 2017 for Model Number RSG257AAWP Bought part # DA97-00883E need to know where the spring goes and if there is a trick to get assy in the out side case.
1 Answer James, The spring will be wrapped up and placed where it is laying across the top of the dispenser assembly. Read More...
Wade Thompson January 03, 2017 for Model Number RSG257AAWP/XAA Trying to remove access panel to replace ice Shute flapper. Have removed 1 screw, loosened both lower corners, trying to pull up and out. Top is not coming lose is there more holding it.
1 Answer Wade, To remove the dispenser once the screw is out you will pull the dispenser to the side and will need to pull out once pulling to the right. Read More...
Ryan December 09, 2016 I don't understand what to do with the spring ! Does anyone have any pictures or video?
1 Answer Ryan, The spring will be pulled around to tighten it and then will lay against the housing to hold it in place. Unfortunately we do not have a photo showing this. Read More...
John R October 23, 2016 for Model Number RSG257AARS I purchased the DA97 ice cover/spring but am struggling to get the front display removed from the unit. I removed the screw and have released the 2 tabs on the bottom as others have posted but am having a hard time getting it to release at the top. Any ideas would be appreciated.
1 Answer John, If you grab the dispenser cover and pull it to the right then pull straight out while pulling to the right it should release. Read More...
Guy August 16, 2016 for Model Number RFG297AARS The ice chute door flap won't remain closed, so assume the spring is broken. Can I order this same part to work on my Samsung refridgerator RFG297AARS? Thanks