George October 02, 2017 for Model Number RFG298AAPN/XAA Water runs constantly at left door ice/water dispenser. Had to shut off inlet water valve to refrigerator. Could faulty valve cause constant water flow with no stop ability?
1 Answer Hello George. Yes, if there is no power to the valve and the water would not shut off, you will need to order and replace the valve on the unit. Thanks. Read More...
Scott August 03, 2017 for Model Number RF268ABRS/XAA-0000 My top ice maker stopped making ice, I removed it and defrosted it and reinstalled but still no ice. I also reset it. Now my bottom ice maker stopped working. Is this a valve issue?
1 Answer Scott, With both icemakers not working then this could be a water valve issue. You will want to check to make sure that there is power to the water valve when the icemaker calls for water. If there is power then the water valve will need to be replaced. Read More...
Ken July 16, 2017 Does the water valve control the water dispenser flow? Ours will fill glass but continually drips after releasing flap.
1 Answer Hello Ken. Remove the line from the valve and see if it is dripping. If so, you will need to replace the valve. Read More...
David June 08, 2017 for Model Number RF268ABRS/XAA-0000 The ice maker in the refrigerator works fine, however the ice maker in the freezer appears to make ice but all of the ice cubes in the bucket are clumped together . It looks like maybe excess water is overflowing from icemaker and causing the cubes in the tray to clump together. Could it be water valve seems one ice maker is working.
1 Answer David, You will want to pull the icemaker in the freezer and check to make sure that the thermistor on the bottom of the ice mold is attached properly. This not being attached to the bottom would be the most likely cause for this issue. If this checks ok then the water valve would most likely be the issue. Read More...
Larry December 22, 2016 for Model Number RFG298AARS/XAA Looking at the back of RFG298AARS at bottom right are 4 smoll tubes coming up from the cover. on left is white tube coming up into a coupling, nothing coming out. next is white going to top left of refrigerator. blue coming up into an upside down tee. black tube out the top to upper left of refrigerator. black straight up to top of refrigerator. When I crack open the water supply valve water comes out of the empty leg of tee in #3. How should all this look to work properly?
1 Answer Hello Larry, The black water line to the far right goes to the fitting on the water valve that is pointing up with a John Guess fitting. The white water line that is the next one to the left of the black loops around and connects to the bottom of the water line to the far right. The first blue water line connects to the water valve fitting on the water valve3 that is pointing up with a nut fitting. The blue fitting on the far left looks like it leads to the bottom of the door for water dispense. Since there are no descriptions in the manual telling where these go, I am telling you from looking at a picture of the machine compartment. Read More...
Carl B November 17, 2016 for Model Number RF268ABWP/XAA-0000 This unit has separate ice makers in the refrigerator and freezer, but it does not make ice in the refrigerator while the freezer has ice. The main panel lights are set correctly so that it requires ice in both locations ( none are off). I have tried the test button on the refrigerator ice maker and get a harvest noise, but it does not make ice. I have been told I might need a new ice maker (9cube). Your part AP5651749. But I am not convinced this is the problem. The Assy Valve Water;AW2, Your part # AP4443753 is the correct valve. My Questions are: Does this valve operate both ice makers? Could the valve be defective so that one ice maker is fed water and the other ice maker does not. If so, is there a way to tell if it is defective?
1 Answer Carl, It is possible that one of the solenoid valves on the water valve could be defective causing the upper icemaker to not work. You will want to put the icemaker into a harvest cycle and check the water valve for 120 vac. If there is 120 vac getting to the valve then the valve is faulty and would need replaced. If there is no power then the icemaker would be the issue. Read More...
Ken September 17, 2016 for Model Number RFG298AARS I have water coming out of water dispenser but ice makers are not producing ice. Should I replace the inlet valve?
1 Answer Ken, You will want to check to make sure that the water valve is getting 120 vac to it. If there is but no water coming through then the water valve would most likely be the issue. Read More...
Lee August 08, 2016 for Model Number rfg238aars How do I remove water lines from black and white fittings from bottom of valve #DA97-07695A?
1 Answer Hello Lee. The black and white holders unsnap off the valve to remove the water lines from the fittings. Read More...
Joe August 17, 2015 for Model Number RF268ABPN/XAA-0000 The bottom Ice maker works, however the top Ice maker and the water in the door doesn't work. Can the water tank be froze and one still work? Thanks
1 Answer Joe, The fill tube being frozen would not allow the icemaker to make ice in your unit. You will want t check the water valve to make sure that it is getting power to it. If there is no power to the water valve then the control board would be the issue. If there is power then the valve would need to be replaced. Read More...
Jeff March 16, 2014 for Model Number Samsung RFG298AARS I am trying to remove the water inlet valve from my fridge and install the new part I ordered (issue with water dispensing slowly from dispenser). But, running into trouble trying to remove the old part, specifically the 2 tubes connected to the bottom of the part. How do I remove these, just pull the tubes very hard?
1 Answer Jeff, No you do not want to just pull very hard to remove the tubing. These are john guess fittings and to remove them you will first need to remove the clip between the valve and the outer ring. Then you will push inward on the ring toward the valve and pull out on the water tube. Read More...