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Customer Questions and Answers for Range Radiant Heating Element by Samsung

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Manufacturer Part
4.89 (64)
By: Samsung
Part Number: OEM17902938
Manufacturer Part Number: DG47-00060A

Burner not heating or shorted out? This radiant heating element restores cooktop performance. DIY-friendly repair, typically takes 20 minutes to install.

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Questions & Answers

For Samsung Range Radiant Heating Element (Part Number: OEM17902938)

Madam for Model Number FE710DRS/XAC

Hello, the upper right element: DG47-00023A burnt and needs to be replaced, but this parts is discontinued. Why this part is discontinued? Is there any problem with this parts? Do you have it in stock? Is DG47-00060A the new version of this parts? Is it true that we need to replace other parts (DG47-00063A ,DG96-00415A ) along with this parts? Why is it? Do we really need to change the parts which are working perfectly? Model: FE710DRS/XAC Thank you for your help.

1 Answer

Madam, the part has been discontinued by the manufacturer as the no longer manufacture it. It does not necessarily mean there was a flaw with the part itself, just that they no longer make it. As far as a suitable replacement, the manufacturer does not list a replacement part number for this and therefor we can not recommend an alternative part as no substitutes are approved by the manufacturer.

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1 Answer

Hello David. 1. Unplug the cord or disconnect power 2. Open oven door and remove the 3 screws located at the front of the cook-top, then close the door. 3 Slightly lift up and pull up the cook-top and then unplug the 2 connectors wire at the back by squeezing side tabs and unscrew ground wire. 4. Protect the cooktop surface and turn the assembly over.

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