Sam June 11, 2014 Pump DC97-16985A - bracket broke holding pump. Understand you have to purchase the complete assembly. It seems the pump is not available anywhere. Any options where to purchase the pump. Almost ready to replace the washer because of a cheap part.
1 Answer Sam, we have replacements available however, it depends on the model number of your unit. Please obtain the model number and we will be glad to verify the correct replacement listed for your unit. Thanks! Read More...
Ron February 16, 2014 for Model Number Samsung Washer WA456DRHSU/AA Is ther ea difference between Samsung drain moter Part C97-16985A and DC97-16985A
1 Answer Ron, The drain pump DC98-01877A is the part that is required for your unit. The other part that you listed C97-16985a is the same exact part but is missing the D off the front of it. Read More...
Jlytles January 31, 2014 for Model Number dc97-16985a The connectors are yellow wire and black wire. The yellow wire is attach and the yellow wire looked manufactured cut and a cap installed on the pump assembly with a black dot on case next to connector. Question should yellow and black wire be connected.
1 Answer Hello Jlytles. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Thomas January 02, 2014 Hello! The plastic casing around the drain pump has broken where the case and the bolts connect to the bottom of the washer, causing the gasket connecting to the tub to come off (since nothing is holding the pump up). Is there a different part number for just the plastic casing around this component since I believe my drain pump still works?
1 Answer Hello Thomas, The only way to obtain the pump housing is to purchase the complete pump and motor assembly. This is the way the manufacturer has made the parts available. Read More...
1 Answer Hello Nate. You can hook the wires to either terminal. It is a closed circuit and does not matter the location. Read More...