Customer Questions and Answers for Oven Door Window Pack by Samsung

Tommy, according to your model ERSD36 the window pack assembly DE81-03804A is the correct replacement and will work on your unit. Thanks!

Hello Bill, This job will require a screwdriver, usually a Philips head medium sized, a shipping blanket or something similar to prevent the glass chips from going all over the floor. The power should be turned off to the unit to avoid the possibility of an electric shock. Open the oven door and remove the screws on the inside face of the door. If the door can be removed easily, you can remove it, but it is not necessary to do that. If you place the pieces in order as you remove them, this can avoid confusion and frustration during the re-assembly of the door. I also place the screws in order so they go back in the same holes in case of a difference in screw shaft diameter. The oven glass is usually held in by tabs, similar to a picture frame. Pull the tabs back to release the glass. Carefully remove the old glass from the frame. If it is broken, it is a good idea to wear mechanics gloves to prevent injury. For many newer ovens, you will have three layers of glass. Perform the same procedure for each pane. If you have a shop vac you can use this to clean up the glass shards so you don’t have to risk injury picking up the chips. When the old glass is removed, simply replace each pane of glass and press the tabs back in place for each one and replace the brackets or inside pieces of the door, and secure with the screws.

Hello Bill, When you pull door open and there is a spot on the bottom of the arm for the hook to go over. You would latch the hook on the arm and lift the hinge up and out of the receiver. This is how to remove door from cabinet.

Hello Brewski, you are correct, the inner window package assembly is part# DE81-03804A. There is also a thermocord or gasket DE81-06521A that is used with it and has to be ordered separately. Thanks!

Hello Dan! Yes, the window pack assembly DE81-03804A is used on both the 27" and 30" models. The gasket part number 72026 (DE81-09164A) is the correct gasket for your model as well. Thanks!

Hello Ed! The window pack assembly DE81-03804A is approx. 16" x 10". Unfortunately, we do not have the exact measurements from the manufacturer to verify the thickness. Searching your model CPS130 this is the correct inner window pack assembly and will fit your unit. Thanks!

Ed, according to your model ECPS230S yes the replacement glass 12470 (our part number DE81-03804A) is the correct part. Thanks!

Hello Wesley! Yes, the window pack assembly DE81-03804A will fit your Dacor model CPS227B. Thanks!

Hello! According to the model number the inner door glass is part number DE81-03804A. Thanks!

Hello Gloria! According to your model number the window pack assembly DE81-03804A is the correct part used on your unit for the inner glass. Thanks!