Customer Questions and Answers for Sealed Gas Burner Head by Whirlpool

Anne, To remove the burner head you would use a rubber jar opener and twist the burner head off. Make sure that you disconnect the power as there will be a wire attached. Then remove wire and connect to new head and twist on.

Hello Scott, The air shutters come with the burner head and cannot be gotten as a separate part.

Hello Elmo, There is no way possible to change the unit to have 2 high output burners. The way that the unit is designed it would not be able to carry the correct amount of gas to allow 2 high output.

Julie, If there's no spark at all, to the burner igniter, You'll need to remove the burners, the burner mounting screws and raise the top to access the igniter switches WP7403P279-60 and wiring to see if theres any visible damage or loose connections. If all checks OK, then you'll need to check or replce the spark module 12001596 and check the wires from the module to the igniters on each burner.

Dave, We believe you mean the burner valve stem does not move up and down , not the igniters on the burner ? You'll need to remove the cooktop, and check the gas valve and igniter switch for possible damage to both components. Thanks Again.

Gil, your model uses three burner heads part number WP3412D024-09 and one burner head part number WP3412D021-09. Per the manufacturer the gasket is no longer needed for the burner head. Thanks!

Dave, Very good guess, switch the burners, if the issue moves with the burner, the burner is bad, if the issue remains, then you'll need to check the ignition switch 7403P370-60(example only) and/or the spark module 74003265 . Good Luck and Thanks

Hello Tom. Yes, based on the information you provided, if the hole is to large, you will need to replace the burner head WP3412D024-09. Hope this helps.

Hello Sandy. Based on the information you provided, it sounds like the spark module 12001596 is bad and will need to be replaced. Hope this helps.

Marc, It's most likely a "dirty" or clogged burner> you may want to try, removing the burner assembly( unplug the power cord, or turn power off the the range. Remove the grates, grasp and turn the burner 90 dgrs. to the left(counter clockwise) and lift the burner out of the opening. Disconnect the ignitor and ground wire (label them). Using a tooth brush or similar semi soft bristle brush clean all the slots and openings on the burner, you may also need a large needle or fine point awl, to clear any hard debris or deposits. Reinstall the burners and check for the flame size and condition, I think you'll be alright after that. Thanks and Good Luck