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Customer Questions and Answers for Drive Clutch Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17853897
Manufacturer Part Number: W10721967

The Drive Clutch Kit is an OEM replacement part for Whirlpool washing machines. As an integral transmission component, it includes the clutch that engages the drive motor to rotate the central agitator or impeller. 

Causes of a bad clutch kit include worn parts that have aged from repeated use. Signs include slipping, grinding, or clicking noises from the transmission area.

Symptoms of a faulty clutch kit are:

  • The washer tub failing to turn or agitate clothes during wash cycles  
  • Delayed starts or intermittent rotation
  • Vibration or shaking sensed from the frontloader or toploader

This OEM replacement is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models. 

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Questions & Answers

For Whirlpool Drive Clutch Kit (Part Number: OEM17853897)

1 Answer

Hello Carlo! First you'll want to visually inspect the agitator paddles for any damages. If they are smooth and show no damages, you'll want to pull your agitator off and verify that the agitator has not stripped from the bottom where it engages your gearcase. Hope this helps!

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1 Answer

Hello Curt, You should first check for any fault codes stored in the control. This will point you in the correct direction for a solution for this issue. If no codes, the control W10480178 may have an issue.

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1 Answer

Hello Jim. Based on the information you provided, you will need to order and replace the gearcase W11454741 on the unit if the pulley is not loose.

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Diane R. for Model Number MVWX655DWO

We find our clothes wet, sometimes nearly dripping wet. I've stood there and watched it spin and it seems like everytime the basket is just getting up to a reasonably high speed, it slows down and then will eventually speed up, but never stays in the high-speed mode for more than a few seconds and sometimes will come to a complete halt, reverse direction and start spinning again. To me, the water is working it's way to the outer most part of the clothes to be drained through the tub, but then it reverses direction

1 Answer

Hello Diane, While this sounds like a possible harness issue, you should still first run the diagnostics to see what, if any, fault codes are stored in the control. This is the best way to pinpoint the issue without randomly throwing parts at the machine. 1. Be sure the washer is in standby mode (plugged in with all indicators off). 2. Perform the following sequence of movement using the cycle selector knob. NOTE: AFTER RESET, sequence “a” through “e” must be completed within 6 seconds. RESET - Rotate cycle selector knob counterclockwise to clear sequence. a. Rotate cycle selector knob clockwise one click and wait ½ second. b. Rotate cycle selector knob clockwise one click and wait ½ second. c. Rotate cycle selector knob clockwise one click and wait ½ second. d. Rotate cycle selector knob counterclockwise one click and wait ½ second. e. Rotate cycle selector knob clockwise one click. Successful activation of this test mode will be indicated by all status LED’s flashing ON and OFF in half-second intervals.If LED indicators do not display as described above, the sequence may not have been completed within 6 seconds. Repeat step 2 to ensure this was not the cause. This may have to be done repeatedly until you get used to the procedure enough to get it done in 6 seconds.

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1 Answer

Hello Braydon, For a proper diagnosis we would please need you to post a new question including the model number from your units' I.D. tag. We can then recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter.

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1 Answer

Sandra, The most likely cause for the unit to not spin fast enough would be that the cam is faulty and would need to be replaced.

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1 Answer

Hello Cheme8. There is no tricks. Usually is best to have someone hold the inner basket as you turn the nut.

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