Customer Questions and Answers for Door Closer (Gry) by Whirlpool

Doug, the hinges would need to be inspected for any loose screws or sagging to identify if this would play a part. From there, the level of the appliance would need to be checked.

Pat, if the popping is coming from the bottom of the door, the doorstop may need to be checked to see if it has loosened. If so, the mounting screw would need to be tightened.

Dan, if the broken part is where the door closer WP12028505AP is inserted, the door assembly 13107855SQ would need to be replaced.

Hello David, before ordering any parts locate the source of the noise, if at the top of the door check for any wiring interference under the hinge cover, if at the bottom of the door ,check if the door stop bracket may just be loose and its attachment screws need tightening.

Chad, There would not be a door closer on the left side door and you may need to lower the front of the unit a little to get it more level as the door will have a tendency to close if not leveled properly.

Tom, Yes, here is a door closer cam for both refrigerator doors WP12028505AP / WP12028505AP. You will need to remove the door to access them. On the left door you will need to remove the hinge cover, disconnect the wire harness and water tube, then remove the top hinge and lift the door off the center hinge pin. Check the closer cam for damage, excess wear and tear, and replace it if necessary. Use some white lithium grease to lubricate the closer cam and the door cam. If the closer cam on the hinge isn't damaged, etc. Then you will need to replace the door assembly, the door cam is internal to the door and can't be replaced.

Del, The plastic piece that goes up into the door would actually be part of the door assembly.

Hello Scott. You will need to check the closer WP12028505AP and see if it is broke or bad and needs to be replaced on the unit.

Hello Fernando, While your model number may have a grey closer from the factory, it lists WP67003639 as the proper replacement part for your unit. The one your were viewing may be the correct color but, since the dimensions are not provided by the manufacturer, we cannot guarantee it will be the correct length or diameter for the model number you listed GI6FDRXXY02.

Wade, you'll need to replace the door closer WP12028505AP. Thanks.