Daniel December 06, 2013 for Model Number RF263LXTQ3 On the backside of the control panel there is a small black box that connects at K5, looks like it may gotten a little hot since theres soot and corner missing. Is there anyway of repairing this in lieu replacing the entire control panel?
1 Answer Hello Daniel. No, if the board is burnt, you will need to replace the control board on the unit. There is no repairing the boards in the units. Read More...
Mr Fix It June 24, 2012 for Model Number rf265lxtq3 what is the difference between item#ap3996713 and ap3996813
1 Answer Hello, the difference is color. Part number W10840298 is biscuit and part number W10840298 is white. Thanks! Read More...
Larry G. March 19, 2012 for Model Number rf265lxty 3 On my third control (w10108110). It worked six months the last one order # 924566. Is there a way to repair them ? I am not buying another one. I am in fl for three months at a time used oven maybe four times on each control any good answers?
1 Answer Hi Larry. This is an odd issue. You need to use a volt/ohm meter part # MA-DM1 to see if you have a balanced 240 house supply voltage at the unit terminal block. You need to have 240 vac (or close- 238vac) between the outer 2- terminals (of the 3). Then you need to check each outer leg to the middle terminal post. You need 120 vac at both sides to the middle neutral terminal. If you are low (234vac) or higher (245) then you have a incoming voltage issue and need to get the electric co. involved. If you do not, then you need to check if the units cord is tight at the terminal or if any wires going to the clock are burnt or loose. You need to have clean, tight connections everywhere. If you can see that your residence is at the end of a electric trunk line then you can be susceptible to power surges. You may need the power Co. to install a whole house surge protector. Have an electrician check the home breaker panel to see if the incoming voltage is fine. Look at all the wiring to the elements. Make sure the clock mount brackets are allowing the clock to be installed to the front of the control panel tight. Make sure there are no gaps where any wiping residue (water , debris) into the clock and shorting it. There is no repair station that I know of , particularly clock circuitry. There may be one but then again cost just as much as the new one with warranties. Clock Part # W10840298. Please let me know how to help if needed. Read More...
Bill October 14, 2011 for Model Number RF362LXTS2 SERIAL# RU3816642 I note from your answer above (Marks question) that the AP3996715 is the blaack control for model numbers RF..... ending in"1". Mine ends in "2" is this also the correct part for my model. Thanks, Bill
1 Answer Bill, you need to order part number W10840298 to recieve the black control for the model number you supplied. Thanks and Good Luck Read More...
Mark M. October 13, 2011 for Model Number RF362LXSB I see that there are different control boards for the above model. They both looks the same as the one I have ,will either one work?The # I got was AP3964246 and the second AP3996715.
1 Answer Hello Mark. W10831410 is the black control Model numbers RF362LXSB ending in 0. W10840298 is the black control for model numbers RF362LXSB ending in 1. Hope this helps. Read More...
Tim October 03, 2011 for Model Number RF362LXTQ2 yes the oven control on this modle has two replacements listed can you advise what the difference is or how to tell which should go into this range thank you in advance
1 Answer Tim, The difference in the numbers pertain to the color of the display key pad assembly. Your unit is "designer white" so you will need to order W10840298 to recieve the white keypad on the control. Thanks and Good Luck Read More...
Faavae September 21, 2011 for Model Number AP3996713 I want to order this part for my oven but you don't shipping to international American Samoa 96799. Can you help me find another way to get this part for my computer?
1 Answer Hello Faavae. Unfortunately, we are unable to ship outside of the US at this time. We will need a US physical address to ship parts to. Thanks. Read More...
Faavae September 21, 2011 for Model Number AP3996713 I need to know if this model # AP3996713 is the same model # that in the whirlpool factory?
1 Answer Hello Faavae. Yes, W10840298 is a Whirlpool factory replacement part. Hope this helps. Read More...