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Customer Questions and Answers for Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18854961
Manufacturer Part Number: W11120155

The electric control board is an OEM component for Whirlpool dishwashers. It functions as the main control board, managing all electrical operations including cycles, temperatures, valves, motors, and sensors. 

Causes of a bad control board can include failures in the circuitry, damage due to power surges, or moisture intrusion over time.

Symptoms include: 

  • The dishwasher not starting or stopping cycles properly  
  • Inability to turn on or errors appearing on the display
  • Improper temperatures during cycles 
  • Strange sounds coming from the control area

This Whirlpool OEM part is designed to directly replace the original equipment. This control board is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore dishwashers.

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Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18854961)

1 Answer

Jason, If you test the P4 connector white to black wire on the main board you can test to see if there is power into the unit. If there is then test ribbon harness connector on the main board for 15 VDC from the middle to ground. If there is no power then the board will be the issue.

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1 Answer

Lisa, You can test the control board for voltage into it. If there is voltage in but nothing out then it will most likely be a control board issue. The latch will not keep it from powering on.

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1 Answer

Billy, There would be no video available but if you take photos of the way the original board is connected, this will give you a guide as to where each wire connector will go.

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1 Answer

Frank, For control board issues, the only way to test them would be to make sure that there is power coming into the board and testing power out of the board depending on what is not working.

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1 Answer

Brian, as there is voltage reaching the control W11120155, the user interface would need to be tested. This is done by accessing the console W11165145 and testing the wire connection P1A at the main control for 13VDC. The meter probes would go from the wire at pin 1 to pin 4. If there is voltage, the console has failed. If there is no voltage, the main control has failed.

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1 Answer

Mike, with the power supply turned off, the door latch WPW10653840 can be tested for continuity. If it has continuity when the door is closed, the latch is good. The ribbon harness of the console W11165145 would then need to be unplugged and the power supply turned back on with the door open. After 7 seconds, close the door. The drain pump should kick on for 2 minutes if the main control W11120155 is good and only the console would need to be replaced. If the drain pump does not kick on, the main control would need to be replaced.

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