Ken June 11, 2022 for Model Number WSZ57L18DM00 My evaporator constantly freezes over about every 3-4 weeks. I replaced the thermistor which didn't fix the problem. I ran the diagnostic test and it never displays any faults. When I do the heater step, I can slightly smell it when it is turned on. Could my controller be the problem?
1 Answer Ken, sounds like everything else is testing out good, so yes it is likely the controller. Read More...
Randy January 05, 2022 for Model Number WZF56R16DW00 i was replaceing part # w11382528 thermostat control and after i installed it the freezer wouldn't start
1 Answer Randy, it is possible that the control was set to cooling-off when tested at the factory. It would be recommended that the temp setting button be pressed and held for 5 seconds to de-activate the cooling-off mode (if it has been activated). If this does not correct the issue, the black wire on the control would need to be tested for 120VAC to identify if voltage is reaching the control. If it is, the control has failed and would need to be replaced. Read More...
Marion October 20, 2021 for Model Number WZF56R16DW00 Whirlpool upright freezer had over temperature alarm going off red light flashing. noticed ice on cover. Removed the cover. Coils were completely covered in ice. Thawed with hairdryer. next day still icing . I replaced the heater and the thermistor yesterday. Today there's a light film of frost on coils.Thermometer on upper shelf reads 10 degrees. liquid does not freeze. Thermometer on bottom shelf reads minus 15 and liquid frozen solid. I checked the evaporator fan which seems to be working. The control board has a green light and no over temp alarm or red light all day. What else could cause the problem?Thank you
1 Answer Marion, Always allow at least 24hrs for temperatures to stabilize. Check to make sure door seals are sealing properly, an air leak at the top could cause warming. Read More...