Customer Questions and Answers for Dispenser Assembly by Whirlpool

Hello Mark. It sounds like the dispenser is bad and will need to be replaced. You can remove the screws around the inner door panel, and remove the inner door panel to access the dispenser. Be sure and disconnect the power to the dishwasher first. Hope this helps.

Hello Charles. To change the dispenser, you will disconnect power to the unit. Then remove the screws holding the inner door panel in place. Remove the inner door panel to access the screws holding the dispenser in place. Remove the dispenser screws and the wires going to the dispenser. Reinstall in reverse order. Hope this helps.

Bill, the dispenser WPW10199696 does not include installation instructions. You may view the following link, it may help! http://forum.appliancepartspros.com/dishwasher-repair/146500-detergent-dispenser.html

Hello Bill! I have located a link on our free repair forum that may help you install the dispenser assembly properly, hope it helps! http://forum.appliancepartspros.com/dishwasher-repair/146500-detergent-dispenser.html

Thank you for the input, but we sell the parts the way the manufacturer makes them available. We are not affiliated with the manufacturer of the product, we are a retailer of their parts.

Hello Dave, They sell this item as an assembly only WPW10199696. They do not offer just the spring. Thank you for using Appliance Parts Pros!

Hello Bill, this is an assembly. It would be hard to get the pin out and reset the spring on the detergent door. I would recommend changing the whole assembly. Thanks!