Customer Questions and Answers for Oven Igniter by Whirlpool

Hello Kyle, You would also want to check your gas valve coils to unsure that they are not bad. You should have 216 ohms resistance from broil to common and from bake to common. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Craig, If there are no issues with the top burners, you'll need to concentrate on the DSI spark module circuit(s) WPW10331686, and the oven gas distribution valve WPW10293048. Here's some help. " First thing, check and make sure the power cord is attached to a properly polarized and grounded 120 VAC outlet. A proper ground is very important for the range to operate properly. Then you'll need to make several tests at the gas distribution valve. You'll need a multi meter to test voltage and resistances. At the valve body terminals, with the wires labeled and removed from the middle terminal to each of the outer terminals, you should read 215 ohms resistance. With the wires reconnected, when you select the bake cycle, you should have a reading of 8 to 18 VDC across the red and orange wires. When you make a broil selection you should have the same 8 to 18 VDC,across the orange and blue wires." If all's OK, check the end of the igniter for damage or distortion Check and clean the venturi openings across the burner the bottom of the burner tube, and replace the DSI spark module.

Hello Leo, When there is a "pooft", the issue always turns out to be one of two things. A bad gas valve WPW10293048 or a bad burner WP9758078.

Hello Ed, This is probably a bad ground. On a gas unit, a spill can cause the panels to lose electrical contact. By the panels, I am referring to the body as the ignitor has to have ground present for the high tension voltage spark to jump from the ignitor to ground as part of the electrical circuit. When I service a gas unit and there is an ignition complaint, I always check for ground using the neutral as a reference. In other words, neutral always has a small "floating" voltage on it. When you test from neutral to ground you will always see from 3 to 9 volts ac "floating" as it constantly varies. When you see this, you know for sure that the ground is good. So I always test from neutral to the ground where the ignitor spark hits when it sparks properly. This sounds crazy, but it has helped me to solve issues where multiple service calls were unsuccessful in curing the no spark situation. The issue that this reminds me of, three different technicians had been there and the spark module and ignitors had been changed 4 or more times and the problem was still present, but intermittent at this point. I tested in the fashion pre-described and only noticed .5 to .7 volts ac floating. This enabled me to pin down the lose of the ground several panels down. I removed the screws and sanded around the points where the panel made contact with the other panels, re-installed the screws, and the issue went away.

Hi Joe. Use a volt/ohm meter part #@ MA-DM1 to assist you in your diagnostics. A cold igniter part # WP9758079 ohms out to no less then 50 ohms to 500 ohms. If lower then it is shorted, if higher it is open. If you can see a crack in the middle it is open. It is a very common issue with gas ovens. Thank You.

Hello Pat. Check the igniter WP9758079 and the wiring for the igniter and make sure they are not broke. If both are good, it sounds like the spark module WPW10331686 may be bad and will need to be replaced. Hope this helps.

Hello Bob. Based on the information you provided, the control WPW10424330 is bad and will need to be replaced. Hope this helps.

Hello Mitchell. Check and see if the igniter in the oven is sparking. If not, test and see if there is power coming from the control to the spark module WPW10331686. If so, and no spark, replace the module. If there is no power from the control to the module, you will need to replace the control W10114384. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Phil! Here is a link from our free repair forum with information regarding the installation process of igniters, hope it helps! http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/1332-help-instructions-install-oven-igniter.html