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Customer Questions and Answers for Knob And Dial Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM11868783
Manufacturer Part Number: 280193

This kit contains two knobs and dial replacing many models. Color: black. The knobs are about 2 inches in diameter. The dial is about 3 inches in diameter.

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Questions & Answers

For Whirlpool Knob And Dial Kit (Part Number: OEM11868783)

1 Answer

Joe, the timer 3946440 would be the cause of failure. Unfortunately, this part has been discontinued by the manufacturer and is no longer available.

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1 Answer

Sue, we will be able to assist you, if you can supply the model number of your washer, we will need the model number in order to research the proper part needed to repair your machine. The model and serial tag are usually located in the rear center of the top panel, when you raise the lid, or in the center area of the top of the control panel. Thanks,

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1 Answer

Bill, the start button pad is going to be a part of the panel assembly W10877390. However, as the start button is getting stuck, the pad lays over a stem that is part of the control W11170319 and the stem is what would more than likely be getting stuck. With the power cord disconnected from the outlet, the control and panel can be inspected to identify if it is the control start stem that is sticking or if the pad is becoming too rigid to allow the stem to move back outwards.

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1 Answer

Larry, If you try to get ahold of the shaft with a pair of needle nose pliers you should be able to hold it and turn the remaining knob off.

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1 Answer

Johner, using your timer part number a knob and dial/skirt, that may work with your timer is W10801656 knob and WP64138 dial/skirt. We can't be positive, without a model number. Be careful removing the timer knob metal insert left on the timer shaft, you can damage the timer if you overtorque the insert turning it counterclockwise to remove it.

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1 Answer

Hello Mike, This sounds like the center of the dial 280193 has broken from the description "star-shaped" piece.

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Emilia E for Model Number LSC9355W0

Timer on my washer will not rotate at all. Purchased a replacement from an authorized whirlpool store. It contained 2 knobs, and a dial. The old one was in no form connected to the timer. I read an answer from another customer, and he talks about the timer having a harness. A harness is not provided with the replacement dial parts.. I took the machines front panel off, and did not see anything loose, in front of the timer, that needed replacement. In desperate need of assistance. Thank-you

1 Answer

Emilia, Unfortunately the timer knob would not be the cause of the timer not turning. This issue would be caused by a faulty timer 3946440 which unfortunately has been discontinued by the manufacturer with no suitable replacement available.

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