Customer Questions and Answers for Surface Burner Knob (Dual) by Whirlpool

This replacement surface burner knob is designed for the dual burner control. It restores positive, precise control so you can turn the dual burner on and adjust heat after the original knob becomes cracked, stripped, or missing.

• Attaches to the dual-burner control shaft to turn the burner on and adjust heat level
• Common symptoms: knob cracks, slips or spins without turning the control, feels loose/wobbly, or is missing
• Specific to the dual burner location—using a different position's knob may not align or function correctly
• Restores normal control feel and appearance

• Ensure all burners are off and cool; disconnect power to the appliance to prevent accidental activation while working
• Pull the old knob straight off the control shaft; avoid prying that could damage the control
• Align the new knob with the shaft in the OFF position, then press straight on until fully seated
• Verify smooth operation across the full range of settings