Customer Questions and Answers for Lip Seal Kit by Whirlpool

Mike, the front bearing is part number WP22002934 and the rear bearing is part number WP22003441. The lip seal kit is part number 12002022. The bushing you need is not available separate from the outer tub part number 22004464. The outer tub includes the front and rear bearings as well as the bushing. Please refer to the following link for the bearing removal and installation in the case you replace those only. Thanks. http://forum.appliancepartspros.com/washer-repair/57726-neptune-bearing-repair-pic-tutorial.html

T.S. You will want to pull the unit back apart and install the plastic spacer that came with the lip seal kit. What is happening is the plastic spacer is spinning with the tub and causing the smoking.

Hello Grillo. If the bearings are bad in the unit and it is roaring, you will need to order and replace the outer tub assembly 22004465 on the unit. The bearings are made into the tub assembly.

Chris, It sounds like your installing the wrong seal in the assembly, the 12002022 kit should contain both seals and associated parts for the different versions of the spinner shaft assembly, but they are not interchangeable, unless you replace the spinner support shaft. You'll need to compare the replacement seal parts to the original (removed) parts and install the matching parts.

Hello Guy, You will need to open the machine and see where the water is leaking from. It can leak from any of the hoses, the water pump, the water inlet valve, the door boot, etc. Any water carrying part could be responsible. If the unit has set for several years with water in the pump, the water could have frozen and split the pump assembly or either hose attached to it.

Jim, the front bearing is part number WP22002934, the rear bearing is part number WP22003441, and the seal kit is part number 12002022. Thanks!

Hello Bobjeeps, The transmission seal would not cause dirt or grease on shirts. You would want to check for fabric softner build up which would look like grease when it gets on clothing.

Hello Doug. You will need to order and replace the outer tub assembly 22004465 to repair the unit. The bearings are not available separately.

Hello Richard, The white clip that you are referring to is a spacer that they no longer use for replacing the bearing assembly.

Hello Merlyn. You can order the bearings WP22002934 and WP22003441 separately, but they will need to be pressed into the tub assembly.