Larry January 23, 2015 for Model Number KHHC2090SSS0 This microwave was making nocking noise when rotating in one direction and was quiet when going the other direction. Now an error code came on F2.Q1-touch fema, what does this message mean? I unplugged the unit and plugged it back in and the message went away, tested the unit with a cup of water and it worked normal. About an hour later, it started beeping on it's own and showed the same error code above which will not allow the keyboard to work and says to contact service repairman. It smells like wires are shorted. I unplugged the unit and took it off, then put it on the bench. Please advise. Larry
1 Answer Larry, F2.Q1 > Not reading keypad inputs - 1. Unplug microwave oven or disconnect power. 2. Replace the user interface board (UIB). 3. Replace the door control assembly. You'll need to check the W10470182 wire harness in the door and replace the WPW10391280 User Interface Board. For the knocking noise, check the turntable support and spacer 8205994 and 8184109 to make sure their in position and seated on the motor shaft properly. Read More...
Nick January 15, 2014 for Model Number GMH5184XV I have an above the stove mounted micro wave. How do you get to this turn table motor? How do you remove the plastic part that turns the turn table? Thanks for your help
1 Answer Hello Nick. You need to remove the screws under the bottom and drop down the bottom panel to access the motor. As for the support W10435116 it lifts out of the unit. Read More...
Mirtha December 04, 2013 I just ordered the motor that makes the plate go around in a microwave, but I don't remember how to connect the two cables, black and blue to the part. Can you tell me if facing the microwave, where does each go? thanks.
Dan April 10, 2013 for Model Number KHMC185755-0 When I turn on the microwave and the turntable turns in one direction is makes a loud screeching noice. When the turn table turns in the opposite direction there is no unusual noice. What could be causing this noise?
1 Answer Hello Dan. Based on the information you provided, it sounds like the turn table motor is bad and will need to be replaced. Read More...