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Customer Questions and Answers for Mounting Stem Repair Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13170048
Manufacturer Part Number: 6-2095720

The Mounting Stem Repair Kit is an OEM part for Whirlpool washing machines. It includes all necessary components to repair the mounting stem, which is a critical part of the washer's tub support system. Comes with the hub assembly, seal, and spanner nut. 6-2040130 should also be replaced at the same time. A spanner wrench is required to complete the repair TB123B.

Symptoms of a bad mounting stem include:

  • Excessive noise or vibration during the spin cycle.
  • The washer tub appearing loose or off-balance.
  • Leakage around the central area of the washer, indicating a possible seal failure.

Causes of a bad mounting stem can include wear and tear from normal usage, especially with heavy loads, or corrosion and material fatigue that weaken the stem's integrity.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Mounting Stem Repair Kit (Part Number: OEM13170048)

1 Answer

Kevin, There should be sealant that would be needed for the seal and without it, the unit will end up leaking.

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1 Answer

Ben, With the mounting stem repair kit being discontinued there would be no suitable replacement available.

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1 Answer

John, as the tub nut will not break loose, the last option available would be carefully cutting grooves into opposite sides of the nut WP6-2110472 and using a hammer and chisel to break it free.

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1 Answer

Shaun, From the description of the issue, It sounds like the kit may have gotten damaged while being installed or not seated properly to create the seal. I would recommend at this point you get a professional to complete this repair for you.

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1 Answer

Sahun, It is recommended to replace all the parts in the kit and any others that are deformed or damaged. Also, check for proper seating of the stem and seal.

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1 Answer

Hello mdogAP, There is a set screw on the side of the agitator. You cannot clearly see it without a mirror or by sense of touch. It takes a 1/4 inch socket or nut driver to loosen. It does not have to be removed completely but loosened enough to release the agitator. The agitator will simply lift straight up and out when this screw is loosened.

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1 Answer

Hello Roy, What you are experiencing is most likely a fabric softener buildup that, when it spoils is so heavily scented, still smells like fabric softener but looks and stains clothes like grease. To correct the issue remove the agitator and use hot white vinegar and a bottle brush to remove the deposits. To prevent the issue simply use half as much softener and mix it with hot water before pouring it into the softener dispenser. This will prevent it from clinging to the inside of the plastic agitator as badly as it would in full strength.

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1 Answer

Charles, Unfortunately that cork material would not be available as a separately sold part.

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Cody T for Model Number LSE7800ACL

First of all, I purchased parts from you because of the videos and other graphics - thanks. I just installed the seal and bearing kit, but now the basket won't spin. Could I have damaged the transmission or something else while installing? I turned the trans by hand and it sounds like the basket is rubbing on the tub, and while it was in the spin cycle there was some metal noise from the trans. Should I remove the trans cover, or will oil leak? Ever heard of this before?

1 Answer

Cody, Yes, we've heard of this before. If you remove the cover plate on the transmission housing, Yes, oil will leak out, you'll need to remove the washer,lay it on it's back and then you can remove the cover, but you most likely won't need to anyway. The more likely issues are, the tub cover is too low in the outer tub, and the top of the inner basket is rubbing or catching on the bottom side of the tub cover. There should be a 9/16 to 5/8 inch gap between the top of the spin basket and the bottom of the tub cover. Also, you may have over tightened the mounting stem, install the mounting stem hand tight, then "tap" the spanner wrench once or twice with the hammer, that's all that's needed. If you over torque the mounting stem, you could "mushroom" the bearing sleeve and create excess noise and wear. When you remove the stem to check the sleeve, you may want to drop a few drops of turbine oil into the sleeve and bearing area, this will act like "break in" oil and help keep the washer operating properly.

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1 Answer

Hello David. If the drain hole is bad, you will need to replace the outer tub on the unit. Thank you.

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