Lorenzo June 06, 2024 for Model Number ZAW47115GW0 i have a question about this washer it star with water comin in when stops start draining and i do not what is wrong and keeps doing the same all the time thanks
1 Answer Hello Lorenzo, thank you for contacting APP, Try running the Clean Washer cycle to see if the same issue occurs. If the unit appears to be actually running that cycle add an Affresh Tab W10549845 or 1-2 cups of white vinegar and allow the unit to run through the cycle, this will clean out any detergent or fabric softener residue that may be built up and causing the issue. If this does not resolve the issue there may be a problem with the Pressure Hose WP353244 or the Pressure Sensor on the Main Control W11611437, as well as a possible blockage at the pressure port where the hose connects to the tub. Check the pressure hose for any obstructions or damage and clear the pressure port on the tub by inserting a 3/32” drill bit no more than 1” into the port and running it back and forth by hand. Additionally, if the unit is giving a code like LF, Lo, or F8E1 after filling and draining repeatedly, it may be that the Water Valve AssemblyW11165546 has failed. Read More...
Framtz February 10, 2024 for Model Number MVWB765FW1 I see on your website that the Mortor Rotor Part# W10754161 is out of stock currently. What is lead time if I was to order one today?
1 Answer Framtz, while the rotor W10754161 shows out of stock, it usually ships within 14 business days of being ordered (pending the manufacturer's part availability). Read More...
Julie May 15, 2023 for Model Number MVWB765FW0 Would the failure of this part cause a squealing or high pitched noise during wash cycle or agitation?
1 Answer Julie, It is possible that this motor rotor could cause a noise when agitating but would likely make the same noise during spin. Read More...
James May 15, 2023 for Model Number 11031633611 If this part failed, could that cause the main control board to short out and the washer not turn on?
Jon May 15, 2023 for Model Number MVWB755DW1 My washer is not agitating or spinning. When I checked the inside of this, maybe a bushing. looks completely gone. Would I need to replace this or can I get just that middle part?
Troy October 23, 2020 for Model Number 11026132412 Sir, I have a fairly new Kenmore series 600 washer that is not working. I was able to locate the manual and conduct the diagnostic test. It revealed an F1-E2 fault (main control or motor section). I went to check the ohm value of motor and it was reading as per manual (8-10 ohms). Following the diagnostic steps to run the unit, (under diagnostic mode), it will only perform the 000 test, which is the lid switch test, and after that nothing else....can you recommend on what other steps I can perform before buying this expensive parts? Also... the circuit board seems to be working (green light blinking) Help, Troy
1 Answer Troy, This would be an error with the motor circuit inside the control board and if you get the proper resistance reading on the motor circuit from J1 Pin 1 to Pin3 and from Pin 3 to Pin 4 then the control board will be the issue. Read More...
Jim February 28, 2020 for Model Number Maytag MVWB755DW0 I cannot get the inner basket (spin basket) off of the spline shaft. I removed the ring tub, washplate and the spanner nut. The basket will not budge. Used penetrating oil around the shaft and let it sit for a couple of days and it still will not come out. Any suggestions?
1 Answer Jim, using a degreaser on the shaft may help to loosen the spin basket as it is common for soap residue to build up and cause the spin basket to get stuck on the drive shaft. Read More...
Jim December 17, 2019 for Model Number MVWB835DW0 Machine has high pitched noise during spin cycle. Really cannot differentiate between a metal to metal noise (gearcase) or a jet engine noise (rotor or stator). I do not want to just start replacing parts that are not needed. Which of the three parts is the most likely to have failed? Do you have any suggestions how to trouble shoot to identify the failed part?
1 Answer Hello Jim, agitation and spin are both done with the drive gearcase, part [W10447976]. If water has seeped into the top of the gearcase and washed out the lubricate it will make that type of noise, getting louder/higher pitch as spin speed increases. Read More...