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Customer Questions and Answers for Suspension Spring by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18017301
Manufacturer Part Number: WP21001598

The Suspension Spring is an OEM part for Whirlpool washing machines. This spring plays a vital role in supporting the washer tub, helping to absorb shocks and vibrations during the washing and spinning cycles, ensuring smooth and stable operation. Can also use Spring Kit (6) part number 12002773

Causes of a bad suspension spring can include wear and tear over time, excessive loads that overstress the spring, or corrosion and rust that weaken the spring’s integrity. Damage due to improper handling or installation can also affect its performance.

Symptoms of a bad suspension spring include:

  • Excessive shaking or vibrating of the washing machine during operation
  • The washer tub being off-balance
  • Loud banging or thumping noises during the spin cycle
  • The washing machine moving or "walking" during use

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Suspension Spring (Part Number: OEM18017301)

1 Answer

Dan, Before you order parts, remove the front panel and check several other components and the base for deterioration and wear and tear. "1. Disconnect power to the washer. 2 Insert a thin blade tool(putty knife) between the front panel and the top cover assembly, approximately three(3) inches in from each corner. While lifting up on the top cover assembly, press the tool against the wire retainer clips, one side at a time to disengage them. Lift the top up to a stationary position. 3. Remove the two 5/16 " hex/cross head screws securing the front panel to the upper front corner braces of the cabinet. 4. Move top edge of front panel away from cabinet while lifting. This will disengage the bottom of the front panel from base clips." You will need to check "plastic" shavings accumulated on the base of the washer as well as grease or oil. Some white powder is normal(like baby powder) but if there are shavings, that indicates a worn snubber and it will need to be replaced. Check the suspension springs, I wouldn't expect any of them to be stretched or out of configuration, but there's a possibility. any grease or oil near or under the plastic snubber, would most likely cause to suspension to "over rotate" and create your issue. And you will need to check for a weak or cracked base panel, especially near the motor mount area. Good Luck and Thanks

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1 Answer

Hello Tom. Check and see if there is white plastic shavings in the bottom of the machine. If so, you will need to replace the snubber WP21002026 again. Hope this helps.

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1 Answer

Hello J. Look for white plastic shavings inside the machine. If you see some, you will need to replace the snubber. WP21002026 Hope this helps.

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