Graeme August 04, 2025 for Model Number KBFS20EVMS5 The icemaker water won't shut off. It will fill the tray with water and never stop, overflowing the ice maker and spilling water everywhere. I replaced the water filter three days ago and wonder if this has anything to do with it. It was making ice just fine for a couple days but just today the ice maker water won't shut off automatically. Could it be the water inlet valve?
1 Answer Hello Graeme, and thank you for your question. If the ice maker is overfilling, the water valve WP12544124 should be tested for 120 Volts AC when the ice maker is calling for water, or listened to for a humming sound. If there’s no voltage present at the valve during an overfill—or the valve is not humming—then the valve itself is likely stuck open and would be the cause of the failure. Read More...
Sam June 15, 2025 for Model Number 596.72383410 The water inlet valve assembly WPW10341329 in my fridge keeps going out when doing the flush when replacing the filter. Just stops dispensing water after filling up a mug a couple times while flushing it and this has happened 3 times in the past 3 years so I'm having to buy and replace one of these every year. Is there something else wrong or is this common with this fridge?
1 Answer Sam, Thank you for your question. It is odd that the valve would go out when flushing but is possible. There is no known issues as far as we are aware. Read More...
At Wits End January 31, 2025 for Model Number WRV986FDEM01 Replaced the W10341329 dual inlet water valve bought locally due to bad solenoids. The dispenser water valve sends water to the ceiling ice maker overflowing the mold when operating the dispenser. The ice maker water valve sends 5 oz of water to the dispenser when calling for mold fill. Both valves are operated at the same time when either calls for water. The ice maker makes and dumps ice although smaller but you have to catch the 5 oz coming out of the dispenser each time. Seems like the 5 oz should be going to the ice maker instead.
1 Answer Hello At Wits End, thank you for contacting Appliance Parts Pros. You will need to replace the unit wire harness [W11401475] in the machine compartment at the back of the unit where the compressor is. There is a diode pack built into that harness that isolates voltage to the valves, it has gone bad and is sending voltage to both valves when either is calling for water. Read More...
Gail Beasley September 10, 2024 for Model Number Whirlpool Refrigerator WRX986SIHZ00 The icemaker is not getting water. The water dispenser works fine. We had the dual water valve replaced about 2 months ago. The ice maker worked fine for about a month. When I do the diagnostic I can get water into the ice maker but it won't fill with water on its own. The icemaker does cycle; I can hear it but there is no ice due to the water issue. We turned the ice maker off and ordered the valve for the lower unit but I am not sure that is the problem since the water dispenser operates.
1 Answer Gail, This would most likely be an issue with the icemaker since it will fill with water during test mode. Read More...
Anthony October 31, 2023 for Model Number WRF767SDHZ00 Whirlpool Dual Water Inlet Valve WPW10341329 When we dispense water loud noises come out of the top left door. Someone told me that it might be this valve. Do you have a video to show me how I may replace the valve? Whirlpool WRF767SDHZ00
1 Answer Anthony, There is a video showing how to replace the water inlet valve and is under the part listing. https://www.appliancepartspros.com/whirlpool-valve-assy-water-wpw10341329-ap6019940.html Read More...
Gary September 04, 2023 for Model Number KRFF507HPS02 Have KitchenAid KRFF507HPS02 I have an issue with water dispenser. After the first push of dispenser quiet water comes out after about 16oz or so a clacking noise is made. You stop and try again. Still there. Replaced the water filter and the water dispenser paddle. Pressure seems fine. Ice is made and water for icemaker is quiet as usual. Wondering if it is the secondary water inlet only water side having issue or is in the filter housing.
Jeff August 06, 2023 for Model Number wrf736sdaw10 Replaced ice maker two ys ago. Had the main board replaced last wk. Couldnt read display numbers. Now that we can see, fan 56 no error message, temp shows 14 in ice maker, no water. Ran test 45 still no water. Makes ice about every other day. Thinking water contro valve but wasnt sure what to test for before ordering
1 Answer Jeff, Using the tech sheet packaged with your refrigerator I would suggest running the diagnostics. The temperature for the ice maker to cycle is below 10°f. The diagnostics will likely help you to determine if you have an ice maker issue or a cooling issue. Read More...
Gilbert October 19, 2022 for Model Number KRFF507ESS01 This kitchenaid fridge will not normally dispense water. It is making ice though. During service diagnostic test number 46 though the water is able to be dispensed on command with the paddle. I was tracking how the main control bypass power to the valve through a different relay on the main control versus through the smart valve? Should I be looking at this smart valve and where is this located?
1 Answer Gilbert, based on the information provided, it sounds like there is a communication failure between the user interface W11089931 and the main control W10843055. As the unit was able to dispense water in a diagnostic mode, the valve has been verified as being operable. Unfortunately, the manufacturer does not provide testing information to identify where the communication failure would be. However, since it will work in testing mode, it would be likely that the failure is in the main control. Read More...
Tina July 29, 2022 for Model Number KRMF706ESS I have a KRMF706ESS Kitchenaid 5 door. When pressing the water dispenser paddle water will come out for 4-5 sec then stop and you have to let up on the paddle and press it again to get water to come out again. The ice dispenser works fine. I am not sure where to begin can you help please?
1 Answer Tina, Thanks for the question!!! This could be a filter issue. Make sure your filter is new or possibly bypass it by removing it. After that check to make sure the voltage at the valve is constant when you press the switch. If voltage is constant it could be a bad valve. If voltage is not constant then this could be a control board issue. Read More...
Gavin February 25, 2022 for Model Number WRF736SDAM11 I got the parts I ordered yesterday. Thanks for the speedy service. On this model fridge, the dual water inlet is mounted in the top of the cabinet, somewhere behind the water filter access door. There are 2 screws inside the filter access, but can’t see any others, or easy pry tabs. How do I remove this top panel? Thanks much
1 Answer Gavin, After removing the 2 screws you will use a screwdriver and pop the cover off in which there will be screws under it to remove as well. Read More...