Andrew September 04, 2021 for Model Number WRF757SDHZ00 I replaced the ice maker in our Whirlpool WRF757SDHZ00 refrigerator based on receiving Error Code E2 during Service Test 56. After replacing the ice maker I continue to receive Error Code E2. Service Test 59 results in 1 = harvesting completed status in both CW and CCW directions. Ice maker continues to not work. Any suggestions? Iceless
1 Answer Andrew, it would be recommended that the wires to the ice maker are inspected for any loose connections or pinched spots. If this is good, then the failure would most likely be in the main control W11224256. Read More...
Mike May 18, 2021 for Model Number 59672383411 Water dispensing has slowly deteriorated over the last 5 years. It still comes out but almost barely. We have replaced the water filter but it had no effect. Ice production is very slow now as well. I am not sure if it deteriorated at the same pace as the water flow but it is so bad now that we use ice trays to make ice. I looked in the back of the fridge where the water comes in and I continuity tests that valve. It seems to work (it is not completely dead). The water tube leaves this valve and re-enters the fridge through the back at the location of the filter. I will have to remove the celling covers to access the second valve in order to test it. How do I test these valves to determine if they are the cause of the water constriction vs not working at all? I can't find any technical documentation for this fridge anywhere including behind the bottom front grill.
1 Answer Mike, as both the ice maker and the water dispenser are not allowing proper water flow, it would be recommended that the water flow going from the main inlet valve W10865826 into the refrigerator section is tested. This can be done by removing the tubing going into the refrigerator and aiming the valve into a cup or pitcher and having the water dispenser activated. If there is low water coming through, the main inlet would need to be replaced if there is not a pinched water supply line. Read More...
Shane February 04, 2021 for Model Number KSRP25FSSS01 I was doing a long draw of water from my fridge after replacing the fridge's water filter when I became aware of a burning smell and then the water abruptly stopped dispensing. It is the kind of smell that you get when a circuit board in a computer is fried. When I push in the lever to dispense water, nothing happens now and I do not hear anything. The ice maker has continued to work. What part do I need to fix the fridge water dispenser?
1 Answer Shane, Have someone press the water dispenser while you check for 120VAC at the water valve. If you have voltage there then replace the water valve.Should be a violet and white wire. No voltage and your control board will need to be replaced. W10184871 Unfortunately that control is no longer available. Read More...
Greg November 09, 2020 for Model Number MFX2876DRM00. Serial #K51017135 Icemaker not making ice. Worked intermittently for a while, now does not. Seems as it is not calling for water to the ice maker. Water dispenser works. I have cleaned the sensor eyes. Thanks in advance for your help
1 Answer Hello Greg, the ice maker is controlled by the main control board, the board is detecting a problem and has disabled the ice maker. You need to run the service test mode test #56 and see what the fault code is first. The test sheet (tech sheet) is located either under the top hinge cover of the right side fresh food door or under/behind the bottom front grill is a plastic bag. Read More...
Alex September 15, 2020 for Model Number 7WF736SDAM13 water is leaking from the ice dispenser every time we get water from the water dispenser. water is leaking alot inside the refrigerator every time we get water. could this be the valve inside the refrigerator?
1 Answer Alex, it would be recommended that the water reservoir W11168758 and the tubing are inspected for any cracks and that the dual valve WPW10341329 is inspected. Either of these can cause the symptoms shown as it can allow air into the tubing which can break the vacuum needed to prevent water from dripping out of the dispenser as well as leak in the refrigerator. Read More...
Puzzled March 11, 2020 for Model Number WRX988SIBM03 I have a Whirlpool refrigerator model # WRX988SIBM03 and I have replaced the ice maker, the ice maker fill tube heater and the front fascia as this piece plugs into the fill tube heater. I also installed new air and water filters and cleaned the condenser coils located at the bottom of the front of the refrigerator. The ice maker is either freezing up or failing to fill with water as it sometimes makes tiny ice chips. This is an intermittent problem as the ice maker will work fine for periods up to 12-18 hours at a time. To get it to resume making ice I raise the fascia door and use my hair dryer on lowest setting after initiating diagnostic test 45. After a few minutes I press S3 until I get to 03 to fill the ice maker. Once I get the ice maker to fill I press S1 & S2 at the same time and hold for 3 seconds to cancel the water fill test (#45).
1 Answer Hello Puzzled, the main control board controls all of the ice maker operations in this model, since you are able to enter and use the Test mode, run test 56 and check for any ice maker faults codes first, NOTE, do not unplug power to the ref as it will erase any codes. Read More...
Bill October 20, 2019 for Model Number WRF736SDAM12 I just received your part no. AP6019940 dual water valve for the ice maker. I looked on videos but there is no access panel on the right side of the refrigerator under the filter door. Where is it located and how do I get to it? Thank you
1 Answer Hello Bill, on your model, the dual water valve is located in the ref ceiling. To access it unplug ref, under the icebox fascia insert a flat blade screwdriver into the 3 slots and pop off the fascia panel, disconnect the heater harness, then remove the water filter cartridge, locate and remove the two screws from under the water filter door. Then use a flat screwdriver and pry out the ref ceiling cover starting from the right side of the ice box and pull down and out to disengage the cover snaps. Disengage rear snap. Slide the water reservoir cover forward and disconnect the LED light harness. Remove the 3 front hex head screws, pull out the housing and access the dual water valve that is on top of the housing. Read More...
Ruth Dempsey October 17, 2018 for Model Number we are trying to find where you change out the part to help water flow can you help us? where do you go to replace the water flow part?
1 Answer Ruth, We will need your model number to help you find the right parts for your unit. Please post another question with all your info included thank you. Read More...
David July 30, 2018 for Model Number WRX988SIBM01 How do I access the water valve, for water and ice maker part wpw10341329
1 Answer David, This unit has the water valve in the upper ceiling of the refrigerator compartment and here are the steps for accessing the valve. 1. Unplug refrigerator or disconnect power. 2. Open both refrigerator compartment doors. 3. Remove all items from top shelves and remove shelves. 4. Remove ice box fascia using a flat blade screwdriver. Pull out bottom of fascia to disengage upper tabs. NOTE: If your ice box assembly has a revised ice box fascia with heater, you will need to disconnect the fascia heater wiring harness 5. Locate water filter door, twist water filter counterclockwise to remove. 6. Using a ¼” nut driver remove the two screws from under the water filter door. 7. Starting from the ice box side, place a flat head screw driver between the water reservoir cover and refrigerator compartment liner creating enough room to place your hand between the two. 8. Working from left to right, slide your hand between the water reservoir cover and refrigerator compartment liner to disengage the snaps. 9. Disengage rear left snap. 10. To remove the water reservoir cover, slide it forward and disconnect LED lighting connector. Water Reservoir and Valve aSSembly 11. Remove 3, ¼” hex head screws 12. Disconnect ice maker fill tube from the isolation valve connected to the filter head. 13. Disconnect electrical connections to water reservoir and valve assembly. Disconnect dispensor and ice maker fill tubes. 14. Drop the front of the housing and disengage the 3 rear tabs from the three slots in the top of the refrigerator cabinet. 15. Disconnect ¼” reservoir water tube from dual water valve and cut the 5 nylon wire ties to remove reservoir. NOTE: Reservoir wire ties do not need to be removed to access remaining water reservoir and valve assembly components. 16. Lift dual water valve to remove. Read More...
Amber January 23, 2018 for Model Number MFT2976AEM00 When water or ice is dispensed water leaks in the top of the fridge coming out of the 2 solenoids and at the filter inlet hose. What parts are needed to fix this? I am looking at the valve assy-water dual AP6019940.
1 Answer Amber, For this issue it sounds as though the water valve WPW10341329 would need replaced. If the filter inlet hose is also leaking then it will need replaced and is part number W11209890. Read More...