Customer Questions and Answers for Drain Pump by Whirlpool

Hello Don. Yes, you must remove the motor to replace the pump in the unit.

Hello Bob. Loosen hose clamps and remove hoses from pump assembly. Unhook idler spring from clip on front of the motor mounting bracket. Reach in and around left side of motor and remove belt off large drive pulley. Disconnect wire harness from motor switch by pressing down on locking tab on top of connection block and at the same time, pull connection block away from motor switch. Remove bolts securing motor and mounting bracket to lower outer tub flange and to weldment assembly. Remove motor. Remove screws securing pump assembly to motor. Remove and replace the belt.

Hello Tony. You need to check the pump and see if it is bad and needs to be replaced. The model number you provided is not a good model number.

Hello Jerry, The pump has leaked a bit and the motor shaft has rusted. This swells the shaft and makes it hard to remove. You will probably have to break the pump carefully from the motor so you don't damage the motor. When you get it off, use sandpaper to make the shaft easy to slide into the new pump assembly. Before installing the new pump onto the motor shaft, apply grease or petroleum jelly to the mootr shaft to prevent the issue from occurring again.

Hello Jerry. To install the pump 27001233 you will need to remove the front panel on the unit. Next remove the belt from the unit. Once the belt is removed, you will remove the motor and pump assembly from the unit. Then remove the screws securing the pump to the motor. Now replace the pump on the unit. Make sure the belt is positioned the same way on the new pump as it was on the old pump.

Hello Bruce. There are three torx head screws that will need to be removed to remove the pump. The pump can be tight and you may have to move it back and forth to work it off the shaft.

Hello Joe. Use needle nose pliers and see if you can pull it out. If not, replace the pump.

Hello Chris. It sounds like the bearings are bad and will need to be replaced on the unit.

Hello Guillermo. If you removed the 3 screws securing the pump, and it will not come off, you will need to pry off the pump and replace the pump on the unit.

Hello Linda. You need to remove the motor from the unit. Turn it over and there is 3 screws you will remove that is securing the pump to the motor. Once removed, you lift the pump off the motor shaft.