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I watched several videos to identify the problem, worn/broken cam riser on bottom door hinge. I ordered parts from AppliancePartsPros.com to replace the cam. Unfortunately, I ordered the wrong part due to the pitiful GE door assembly diagram and parts description I was unable to complete the repair. I then called Appliance Parts Pros and was advised that the part I needed is no longer being made and is only available if I googled the part number and found one online. He then gave me the correct... Read more
White
Ordered replacement parts from website, watched the video on the AppliancePartsPro's website, and took 5 minutes to loosen, slide off, and slide on the new parts. Looks like a brand-new appliance without those yellowed handles! Read more
Popped off broken door trim Read more
Found on-line troubleshooting guides. Checked motherboard, showed infinite ohms on heater/thermostat circuit. Took apart freezer compartment, found defrost heater element was toast. Got parts from Appliance Part Pros. Use their How-To videos and parts diagrams to replace heater and gasket. Put freezer back together, and refrigerator got cool. Read more
Discovered evap coil was frozen. Defrost heater was defective and needed replacing. Read more
Left hand side
Replaced the two broken parts. Very easy, just remove three existing screws to install new parts. Read more
Right hand side
First I called GE to get the part numbers and price. The cost would have been $92 ordering from GE. I searched online and found AppliancePartsPros and ordered the same parts for $65. They were delivered within two days. I am very happy to have my refrigerator fixed as these two broken parts prevented me from using the bottom two drawers of the refrigerator. I don't think it is good that GE makes their refrigerators with plastic parts that can break. Read more
I ordered a new ice door assembly& spring along with a new ice dispenser solenoid. I also ordered a new tube form assembly to replace the water spout. received all part within 2 days. watched the video and repairs went exactly as described, no problem except the tube assembly. When installing the tube assembly you have to take the inside panel off the door in order to get to the spout, but no problem installed the tube and everything works perfect. Read more