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I used the replacement parts that I bought from your company and in 10 minutes I replaced the hinge cam riser & Cam thimble and it worked great. Thanks so much. I will always buy my parts from your company!!!!!!! Chuck Whitlock Read more
I watched several videos to identify the problem, worn/broken cam riser on bottom door hinge. I ordered parts from AppliancePartsPros.com to replace the cam. Unfortunately, I ordered the wrong part due to the pitiful GE door assembly diagram and parts description I was unable to complete the repair. I then called Appliance Parts Pros and was advised that the part I needed is no longer being made and is only available if I googled the part number and found one online. He then gave me the correct... Read more
Found on-line troubleshooting guides. Checked motherboard, showed infinite ohms on heater/thermostat circuit. Took apart freezer compartment, found defrost heater element was toast. Got parts from Appliance Part Pros. Use their How-To videos and parts diagrams to replace heater and gasket. Put freezer back together, and refrigerator got cool. Read more
Ordered the shelves Read more
Left hand side
Replaced the two broken parts. Very easy, just remove three existing screws to install new parts. Read more
Right hand side
First I called GE to get the part numbers and price. The cost would have been $92 ordering from GE. I searched online and found AppliancePartsPros and ordered the same parts for $65. They were delivered within two days. I am very happy to have my refrigerator fixed as these two broken parts prevented me from using the bottom two drawers of the refrigerator. I don't think it is good that GE makes their refrigerators with plastic parts that can break. Read more
Once I got the part in the mail, I washed it and installed it in less than 2 minutes. Didn't need any tools! Read more