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I only chatted with the online customer service rep. They were very friendly and helpful. According to my complaints the inverter to the unit was bad. According to the other blogs the relay or inverter was the problem. The part arrived the next day. I installed it and presto it is fixed. Samsung repair people are so hard to find. This was an easy way to get the unit fixed. Thanks so much for your help. Read more
Replaced the handle Read more
Note: Due to availability, the factory may substitute color, but the part is not visible when installed.
Replaced with one from Appliancepartspros Read more
REMOVED DOOR REPLACED BUSHING THEN SPTING Read more
Replaced with part Read more