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I entered the washer's "symptoms" into the computer and a short video diagnosed it perfectly. There was also a video showing step by step instructions on how to replace it. After following the link to replacement parts, I found the parts readily available. I placed the order for parts. Then next day, the parts arrived. It was a simple process to make the repair with the video. Read more
Googled the problem, watched several videos. Recommendations were to replace blue cup and top piece. Read more
This drain pump assembly is a genuine Samsung part, sold individually. This drain pump assembly can be used as a replacement part in a washing machine. The drain pump assembly drains water from the washer after a wash cycle has ended. A drain pump assembly might have to be replaced in the lifespan of a typical washing machine. In order for a washer to function properly, a damaged drain pump should be replaced.This is an OEM part sourced directly from the manufacturer. This drain pump assembly is compatible with Samsung brand washing machines.
The part was perfect, the delivery of it was quick, and the accompanied video for the installation on the internet was wonderfully helpful. I think the video was extraordinarily helpful and well-produced. Both the instructor and the photographer in the video did a super job. I was going to have a repair man come when I realized the repair would entail - a pump replacement - and I had the cussing experience with earlier washer repairs in my life. Then I reviewed the video for the repair and I... Read more