Peter P Sonoma , CA July 24, 2023 Appliance: Kenmore Refrigerator 10657372700 Ice cube dispenser/flap was broken not actuating the ice bucket motor. Ice Door Kit, Control Bracket, and Ice Dispenser Guide were purchased. I followed two videos on replacing the parts. The Control Bracket WP2180226 / AP6005965, was straight forward and I discovered a snapped pin on the old bracket causing an electric switch to be out of place... that repair was easy. When it came to the hinges of the ice chute, I discovered the snap-in, on right side, of the hinge was cracked... this is why the pin escaped. This cracked part is molded into the entire enclosure and was a different-better hinge shown on the video, Ice Door Kit W10823377 / AP5985152. I used Gel Superglue in the cracked plastic, then JB Weld (15 hr cure) to make a U-shaped thin jacket on the hinge. After curing, I mounted the door flap, this time with a custom shaped very thin metal washer at the right side/outside which superglue was applied to the top two edges of the snap-in hinge to hold the washer, bridging the gap above the pin and strengthening the part similar to the fully enclosed pin in the videos. The new flap is working, the new flap return dampener (basically a plastic piston) seems a bit restrictive and takes quite a while for the flap to seal the ice chute. The ice and water dispensers are working again. Noticeably less pressure is needed to actuate the ice or water. Overall, a good repair with a bit of Mcgivering. If the crack had completely snapped the right side of the hinge, it would require replacing the entire enclosure, which doesn't seem to be a part available through your website. Read More... 13 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Pliers, Screwdrivers
Robert H West Palm Bch , FL July 23, 2025 Appliance: Model KSCS25INSSO2 Ice dispenser chute door was not closing or sealing The ice dispenser chute door had not been sealing for years. The ice cubes on the lower portion of the ice bin would melt enough eventually to then freeze up into a big, amalgamated blob of ice due to ambient air coming up the chute. This melt-then-freeze would happen, to the extent the chute froze to its own closure. Despite service technician visits over a period of six years nothing they did resolved the issue. I opened the freezer door to reach into the bin from the top to extract usable ice cubes. I did the reach over until such time the ice blob grew to about two-thirds the bin volume. Then I used an ice pick to break up the ice blob and clear the chute. I had to repeat this process of clearing the bin with a pick every few weeks. Looking on YouTube I came across the AppliancePartsPro video that showed the steps for replacing the chute door for my refrigerator. The video was detailed and precise in the steps for demonstrating the simplicity for this repair/replacement. I decided I could try to replace the chute door myself. I had no confidence that any service technician could make the repair, nor did I want to pay ambient for a service fee again. Frankly, prior service fees had aggregated to the point they were more than the residual value for this older refrigerator freezer. I ordered the chute door, dispenser guide and door spring and by following the AppliancePartsPro video was able to replace all three parts. The chute door now closes! It is airtight. I did encounter a couple issues I had to resolve myself. The first issue: After removing the spring clip to eventually move the ice lever out of the way, I saw a prior service technician had used a small piece of electric tape to hold the ice lever in its restring place. Which prior service technician installed this tape I do not know, but eventually I figured out he had broken the plastic base (sort of like a clip that is molded into the core of the dispenser front [part #1) of the resting place. The resting place is a pivot point for the ice dispenser lever. It is a critical fulcrum-point for the lever movement. I quickly saw the new chute door would never close unless the resting point was repaired to fully contain the pivot movement of lever. There is no way a piece of flexible electric tape could hold the lever in place at this critical pivot-point. To solve this problem, I fashioned a thin piece of aluminum the same width as the dispenser lever retainer. However, I made the length of the piece of aluminum long enough to bend it by about 90 degrees to go under the right side of the dispenser lever. I affixed both the dispenser lever retainer and my improvised metal with the same screw. I fabricated a metal part the fixed the broken resting place and now serves as the dispenser arm strain relief. The second issue: Where the ice dispenser chute door contacts the refrigerator door, the seal on the door opening itself was compromised. The plastic was a bit gagged and could see the seal was not good. I used a small amount of Flex Seal Glue to seal any small gaps that could let air pass through the freezer door and to ensure the Ice dispenser chute door sits tight to the freezer door. I also installed a new dispense door spring and ice dispenser guide. So far, everything I did has resulted in an airtight seal! Appliance PartsPro.com enabled me to have the confidence (great videos) to complete this repair, myself. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
Sheila K Fredericktown , MO April 18, 2015 We hadn't been able to use the ice dispenser for years My husband kept saying we need to call someone to fix it. I decided to do a little research and see if there were any diy videos. So I did a general search of the brand of fridge. Your website popped up. I found the drawing of the general area where the dispenser is. I clicked on switch and saw it had a video. I was amazed at how informative it was. The plastic ice funnel was broken too, so I clicked on it and the plastic bracket, just in case. I ordered them on a Saturday, got them on Tuesday. I got back on the website on my laptop, set it beside me at the fridge and started in. Wow! In 20 minutes, I had everything replaced and back together. I flipped the breaker back on, cleaned out the ice reservoir and touch the handle. It worked! I put this website on my favorites list so I can have it at my finger tips anytime I need it. No more needing to "call the man" Read More... 135 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
William R Daytona Beach , FL March 19, 2016 Water leaking from ice maker Ordered all moving parts, received them quickly and rebuilt ice maker. Installed ice maker and within 8 hours it was making ice. Read More... 98 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers, Screwdrivers
Ann G Seal Beach , CA May 02, 2016 Ice maker dispensor was broken I simply changed to broken part. It was easy. Read More... 33 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers