Ken for Model Number fafw3801lw5 When you start the washer, it fills for a couple seconds and then stalls and won't do anything. It doesn't throw a code and I noticed the sensing light is not on. If you go to rinse and drain, it drains for a couple seconds and stops. The only sound is a buzz at the door switch so I replaced it but no change. I'm not sure if it's the control board or the motor board? Thanks, Ken
Answer Ken, you may want to inspect the door strike 131763310 to ensure that there is no damage to it and that it is inserting into the lock assembly fully. As the door lock has been replaced, if the strike is operating properly then the issue would be with the main control 137006085 not sending proper voltage to the lock assembly. The washer will not operate unless the lock assembly locks the door and the control senses that it is locked. Read More... Answered by AppliancePartsPros.com | Thursday, August 1, 2019