Norma for Model Number FFHS2611PFBA My freezer is cold but not cold enough to keep anything frozen and it's showing an H1 code alarm it won't stay on 7 are any other setting on the freezer but the refrigerator part is still 7 and it's got cool air blowing.
Answer Norma, the condenser coils will need to be inspected to ensure that they are clean. From there, the evaporator will need to be inspected for a frost pattern. There should be a light coat of frost on all of the evaporator coils if the compressor has been operating for an hour. If there is not a light coat of frost on all of the evaporator coils, there is a sealed system issue that would require an HVAC certified technician. Read More... Answered by AppliancePartsPros.com | Tuesday, February 18, 2020