Debra S for Model Number 253.284.32801 Hi, we have a Kenmore Freezer about five years old. We noticed the light flashing on the control panel and that some of the items in the freezer seemed a little soft - however it's pretty cold here in Idaho and the freezer is in the garage so many items were still frozen. We tried unplugging the freezer for a few minutes, tried a new outlet, etc. to no avail. Any ideas how we can evaluate the problem. Thanks!
Answer Debra, You will want to check to see if the compressor is coming on the unit. It is possible that the start relay has failed if the compressor is not running and would need replaced. If the compressor is running then you need to check the evaporator coils to see if there is a frost pattern. If there is a even frost pattern top to bottom then it is ok and if no frost pattern then would likely be a sealed system issue. If the temperature is dropping to 0 degrees it is possible that the unit is just not turning on. The other thing would be to see if the fan is running. If the fan is not running test to see if there is power getting to the fan. If there is power to the fan but not running then need a new fan. If there is no power to the fan and does not seem to come on then the issue would likely be the control board if the fan does not run at all. Read More... Answered by AppliancePartsPros.com | Friday, December 9, 2016