Doug for Model Number 25328712802 After house power cycled a couple times, the freezer will not freeze anymore. The control panel Quick freeze and Control Lock lights are on. It won't unlock when the button is held for longer than three seconds, which is what the instructions say is required to unlock. The main LED panel shows 1 HRS and degrees in F. The Door Ajar and Power Loss lights are off. The inside freezer light does not turn on either. It was freezing perfectly before the power outage. I suspect the control panel is shot but thought I'd see what others think. Thanks for the help!
Answer Doug, Based on this information it does sound likely that the control panel of the unit has failed and would recommend replacement of the control. Read More... Answered by AppliancePartsPros.com | Tuesday, November 28, 2017