Jeannine for Model Number FSC23F7DSB8 I"m wondering if this is the right part to order - when I press the ice dispenser, some ice comes out but then it a piece of ice gets stuck under the shield inside the ice container and the motor 'freezes' but keeps trying, whining to go - but if I take out the entire ice tray and try to hand turn the screw/ice mover part it very easily gets stuck because ice gets lodged either under it or somewhere and it can't seem to go anymore. Is this because of the drawer mechanism or is the auger motor too weak? I mean it does crush/dispense ice when it can. I'm confused about what to do. I did empty the entire container yesterday and it spun just fine- but now that there is ice again it gets stuck.
Answer Hello Jeannine, if you have inspected the ice bin with the crusher head and the cube gate and there are no bent or broken parts, the ice cubes are a uniform size, then it sounds like the auger motor is getting weak, it is part 5304462594. Read More... Answered by AppliancePartsPros.com | Tuesday, September 3, 2019