Patricia for Model Number DBXR463EGOWW Heat selection knob ok but part that it goes on fell in back? How to get it out?
Answer Patricia, you will need to open the console section from the back after disconnecting the power cord from the outlet. The backplate will have multiple screws that mount it to the console, securing it in place. Once these screws are removed, this will give you access to the heat selection switch WE4M411 and will allow for a visual inspection to see if the mounting bracket on the console WE19M1490 broke or if the mounting tab on the switch has broken. Read More... Answered by AppliancePartsPros.com | Friday, June 21, 2019