Joe for Model Number pdw9880j00ss Hi. My touch screen never really worked well. The buttons never felt right. Some feel different then others. Every once in a while I had to reboot the dishwasher by turning off the power and turning it back on at the breaker. Now less lights are working on the key pad so I am not sure what cycle it is on. It always cleaned well until recently. Now the dishes are clean but there is a hazy film on everything including the inside of the machine. I do use jet dry. Does the keypad relate to this problem or do I have another problem ? Thank you!
Answer Hi Joe. You have 2- separate issues. The keypad is part # WD34X10908. You can remove the inner door panel and see if the keypad ribbon cable is correctly pushed into the control board part # WD12X10353. Are the digits not displaying ? It is part # WD21X10255. Use the supplied tech sheet in the toe kick or the control area to aid along with the volt/ohm meter part # MA-DM1 to assist you in your diagnostics. You can remove the ribbon cable and use an eraser on the end to clean it and re-insert it into the control board. As far as the film depends on the, 1. Water temperature incoming from the sink (while loading the dishes) should be at least 120-125°. If not raise it on the water heater (poss. bad heater element?). It has to be this temp. to have the proper chemical reaction to get the dishes clean. Are the wash arm jets clogged and needing cleaned with a pick tool under the sink? Is the top sump/ filter clogged? Remove racks and remove the top of the inner sump cover. Clean all as you go. Make sure the chopper blade part # WD19X10032 is not damaged to macerate the food/ debris. Remove the back intake cover and see if there are any clogs there as well. Use dishwasher cleaner part # TJ104 monthly to keep up proper performance. Thank You. Read More... Answered by AppliancePartsPros.com | Thursday, July 12, 2012