Mom Needs Help for Model Number GSD4000N10WW Hi- Our GE dishwasher will not drain. The drain line is not clogged and the solenoid is operational. I removed the sump cover and sump retainer to check for an obstruction. There was nothing, but I did notice the sump inlet is deteriorating. The "pipe"mthat goes up to the arm is cracking (the piece with the check ball inside). Will the cracks keep the ball from moving correctly? Will that prevent the dishwasher from draining? If so, should I only replace the sump inlet or are there other parts that need replaced at the same time? Thanks!!
Answer MNH, Are you sure the inlet tube is cracked, and not a deposit that has built up on the housing ? But yes, if the check ball does not float up to the coupler, it could cause a drain issue "assure that the check ball will seat properly when the drain cycle is performed. If the collection chamber is not alligned properly, the check ball will not seat and the dishwasher will not drain. Note: After installing the collection chamber, drop the check ball into the sump tube from inside the tub before installing the fine filter." Read More... Answered by AppliancePartsPros.com | Thursday, March 14, 2013