Customer Questions and Answers for Washer Agitator Coupler Kit by Ge

Hello Andrew, The first thing you should do is be sure you're not hearing debris in the drain pump. This would be very desirable as the next issue we will cover is a bit more costly and much more time consuming. This is the sound that the spin bearing WH2X1197 makes when the outer tub WH02X10383 seal has begun to leak and detergent water has washed the grease from the bearing. Also, be aware that there is a lower spin bearing that is made on the transmission assembly WH38X10002. Let us know if we can provide further assistance.