Mariola for Model Number Washer LG WM2701HV Hi! For about 2 weeks I have been struggling with the usual washing machine repair. technicians (there were two of them) after 6 visits were still unable to repair. the problem is still not turning the drum and a strange sound ( grinding noises) So far, they have "exchanged" the rotor assembly and the screw that supports the entire rotor. After installation, everything worked until the second washing ... after ... the problem repeated ... my husband, after thinking, decided to look in person and we noticed that the Rotor part inside teeth of the outer one, which in the middle of the rotor is completely worn out ... is it possible after one use?... or they used old parts?Thank You!
Answer Mariola, It is highly unlikely that after one use the teeth are that worn. It is possible that the bolt holding the rotor in place had previously backed off and damaged the teeth. You really need to make sure that the teeth on the shaft are not damaged also as that would mean you would need to replace the spider assembly. If that bolt has backed off again and thats what is causing the noise, by all means, feel free to use some blue Loctite. Also reach inside the unit and make sure the drum spins freely by hand. Read More... Answered by AppliancePartsPros.com | Monday, September 16, 2019